Ramble by Sunil Bahl @SunMatrix
18Nov/16Off

Volvo Concierge Services

Volvo is one carmaker that is actively experimenting with new ways (Volvo Keyless Cars and Volvo In-Car Delivery) to move beyond simply building and selling cars. In their latest effort, Volvo has created a service ecosystem around its cars that give its customers access to various third-party service providers to remotely fuel up, get a car wash, service the car, and more.

The heart of the Volvo Concierge Service is the digital key, a one-time-use location- and time-specific key that allows service providers access to the vehicle. This is a big advantage as it keeps the car secure and keeps owners from needing to meet someone and hand over the key. The supplier, whether that's a refueling company or a valet parking attendant or Volvo itself (for oil changes and other maintenance), use an app that remotely unlocks the car and allows the engine to turn on.

The Volvo Concierge Services are currently being tested in the San Francisco Bay Area with owners of the new Volvo XC90 SUVs and S90 sedans.

Share