H&M Home Gift Guide enables Voice Shopping

Voice computing is opening new possibilities for the retail industry, especially to inspire and interact with customers. So, this holiday season (2018), H&M decided to take the lead when it comes to shaping the voice commerce of the future and to have their customers be part of the journey.

H&M in USA launched the H&M HOME Gift Guide – an easy to use voice application filled with inspiration and ideas for different holiday gifts for anyone’s home available via the Google Assistant on all smartphones and Google Home smart devices. To activate the H&M HOME Gift Guide, users had to simply ask for H&M HOME from their Google Assistant and then easily browse through the H&M assortment to find the most suitable gift. The voice application also offered easy payment through voice.

H&M HOME initially announced the creation of a voice application, called H&M HOME Stylist, in June 2018. At that time, H&M said the voice stylist offered personal styling suggestions, mood boards and inspiration for every room in the home.

Hence the H&M Home Gift Guide is just a revamped version of H&M Stylist, prepped with Holiday themed products.

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The Ford Vending Machine

Alibaba and Ford have signed a deal to build a vending machine for cars in Guangzhou, China. The vending machine has a capacity of 42 cars and allows prospective buyers to book a three-day test drive before they buy. All the prospective buyer needs to do is select the car model they’re interested in, put down a deposit electronically via the Tmall app, schedule a pickup time, and snap a selfie so that the vending machine can recognize them when they pick up the car for a test drive.

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The Kentucky Flying Object

In its latest marketing effort to appear hip and tech savvy, India’s Kentucky Fried Chicken (KFC) created the “Kentucky Flying Object” a.k.a. “KPO” that could be created from select boxes of the chain’s newly announced Smoky Grilled Wings.

The limited edition boxes are available in ten selected cities from today 25th January to tomorrow 26th January. Every customer who orders the Smoky Grilled Wings, will not only get their spicy chicken wings, but also a fully functioning mini-drone.

Lucky customers who receive the special boxes can look up the instructions to assemble the drone at www.kfodrone.com.

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Voice Chocolate

In the last 15 years, voice communication traffic has fallen by about half, mainly due to the impact of messaging apps. Docomo, Japan’s largest mobile phone company, sought a way to remind people of the wonder of communicating by voice. So with their agency Hakuhodo, Docomo came up with a new way to reacquaint people with voice communication.

On Valentine’s Day they enabled women in Japan to use their smartphones to record their voices and transform their message into chocolate patterns. Then with the help of Mont St. Clair, the most famous patisserie in Japan, they delivered the custom chocolates to the men they love. Recipients in turn could then use a special app that recognized the AR markers in the chocolate to play back the voice message from their smartphone.

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