Dutch ad agency Rapp Amstelveen has magician Ramana appear in a European airport, performing his levitation trick to advertise KLM’s comfortable Economy Comfort seats.
A comfort claim made physical
The execution picks a familiar magic trope. Levitation. And places it in a high-friction environment where comfort actually matters. Airports. Waiting. Stress. The stunt is easy to understand even without copy, and the metaphor does the selling: this seat makes the journey feel lighter.
How the mechanism earns attention
Mechanically, it works because it is a live interruption that behaves like entertainment first and advertising second. People stop because something unusual is happening, then the brand message arrives as the explanation for the spectacle.
In travel and airline marketing, making an abstract benefit feel tangible is often more persuasive than repeating feature lists.
Why it lands in an airport context
The location is the multiplier. In an airport, audiences are already thinking about space, fatigue, and the next few hours of their life. A “comfort” message is not a concept. It is an immediate desire. That makes the metaphor feel relevant rather than random.
What KLM is really buying with a stunt like this
Beyond awareness, the intent is memorability for a paid upgrade. Economy Comfort is the kind of product that can disappear into pricing tables. A public demonstration gives it a story. And stories travel further than seat specs.
What to steal for your own product benefit
- Use a single, legible metaphor. If the audience can “get it” in one second, you win the next ten.
- Stage it where the benefit is felt. Context turns a claim into a reminder of a real pain point.
- Let entertainment open the door. Make the first moment about curiosity. Make the second moment about the brand.
- Turn a feature into a story. Especially for upgrades and add-ons that otherwise live in fine print.
A few fast answers before you act
What is the KLM Economy Comfort idea in one line?
A live levitation stunt in an airport used as a physical metaphor for a more comfortable flight experience.
Why use a magician for a seat upgrade?
Because comfort is hard to “prove” in an ad. A simple spectacle makes the promise feel immediate and memorable.
What role does the airport setting play?
It is where people are already primed to care about comfort, waiting, and travel fatigue. The message meets them at peak relevance.
What is the transferable lesson?
When your benefit is abstract, demonstrate it with a single visual metaphor, in the environment where the benefit matters most.