Tag: Viral Campaigns

Old Spice: The Social Response Campaign

One body wash campaign that owned the conversation

This Old Spice case study takes us through the insight around targeting men and women at the same time to generate conversation around body wash. When it launched, the campaign managed to capture 75% of all conversations in the category.

To continue the success, Old Spice & Wieden + Kennedy created the next level, where Mustafa, now a household hero, a character people recognized instantly, engaged with the fans directly. The response campaign consisted of around 180 customized videos which engaged the fans directly. Thus it became the best social campaign ever to have been created.

Here are some stats of the campaign.

  • On day 1 the campaign received almost 6 million views (that’s more than Obama’s victory speech)
  • On day 2 Old Spice had 8 of the 11 most popular videos online
  • On day 3 the campaign had reached over 20 million views
  • After the first week Old Spice had over 40 million views
  • The Old Spice Twitter following increased 2700% (probably off a lowish base)
  • Facebook fan interaction was up 800%
  • Oldspice.com website traffic was up 300%
  • The Old Spice YouTube channel became the all time most viewed channel (amazing)
  • The campaign has generated 1.4 billion impressions since launching the ads 6 months ago
  • The campaign increased sales by 27% over 6 months since launching (year on year)
  • In the last 3 months sales were up 55%
  • And in the last month sales were up 107% from the social responses campaign work
  • Old Spice is now the #1 body wash brand for men

And without further a-due. The best social campaign ever.

The real shift: from broadcast to back-and-forth

The original idea did something rare. It spoke to men and women at the same time. Then it did the smarter thing. It treated the public reaction as the next creative brief. 180 customized responses turn attention into participation.

Because the replies are both personal and public, each interaction creates a reason for more people to watch, share, and join in.

In FMCG categories where products are similar, a brand character plus high-volume two-way interaction can turn attention into a defensible advantage.

The real question is whether you are willing to treat audience reaction as the next creative brief, not a comment thread to manage.

Why this still feels like a blueprint

Most campaigns stop when the film launches. This one starts there. When the character becomes a “household hero,” the brand gains a voice people want to talk to. Brands should treat the response layer, meaning the rapid stream of direct-to-person reply videos, as first-class creative, not post-launch community management.

Extractable takeaway: If a character and tone can scale, rapid, personalized public replies convert one-time views into repeat participation.

What the numbers are really doing here

The stats are not just bragging rights. They are proof that conversation can move the entire system. Views, follows, site traffic, impressions, and ultimately sales. All tied to a campaign designed to travel socially.

Old Spice’s response playbook you can borrow

  • Build for both sides of the purchase conversation. The user. And the influencer in their life.
  • Treat launch day as the start, not the finish line. Plan the response layer.
  • Create a character and tone that can scale. Dozens or hundreds of variations should still feel instantly recognizable.

A few fast answers before you act

What was the core insight in this Old Spice campaign?

Target men and women at the same time to generate conversation around body wash, then use that conversation to fuel the next wave of content.

What made the “response campaign” different?

Mustafa engaged fans directly through around 180 customized videos, turning audience attention into two-way interaction.

What results did the post claim?

The post cites rapid view growth over the first week, large jumps in social following and interaction, major traffic increases, and significant sales lifts over months.

What is the core mechanic behind the success?

A launch film that sparks broad conversation, followed by high-volume personalized responses that keep the conversation accelerating instead of fading.

What should you copy if you cannot produce 180 videos?

Copy the structure. Launch a character-led idea that invites replies, then publish a smaller set of fast, direct responses that keep the conversation moving.

The Expendables: YouTube Takeover

This is the latest campaign element for the launch of The Expendables movie. A YouTube takeover that plays like an “interrupted interview” with Sylvester Stallone, where the film breaks into the page and turns the platform itself into part of the spectacle. In campaign terms, a YouTube takeover is a custom page experience that changes how the video and surrounding interface behave, so the platform becomes part of the creative, not just the player.

The fun is in the escalation. What starts like a normal promo interview quickly flips into a chaotic on-page moment, with the surrounding YouTube environment becoming the canvas for the film’s tone. It is not just a trailer. It is a takeover that behaves like a scene.

When the page is the stage

The mechanic is simple to understand and hard to ignore. The interview drives the narrative, but the “takeover” is the real payload. The experience makes YouTube feel temporarily owned by the movie, which is exactly what you want on launch week when everything competes for attention.

It also sidesteps the usual ad fatigue problem. People do not feel like they are being “served” something. They feel like they discovered a disruption, and discovery is what drives sharing.

In blockbuster entertainment marketing, interactive takeovers work best when they turn passive viewing into a moment of viewer control that still feels native to the platform.

Why interruption works better than interruption marketing

Most pre-roll is an interruption that people resent. This is an interruption that people watch because it is designed as entertainment first. The twist is that the platform is part of the joke, so the format is the message. It also gives viewers a clean decision point. Keep watching because it is funny. Close it because you are not interested. Either way, the brand moment is delivered fast.

Extractable takeaway: If you must interrupt, make the interruption itself entertaining and easy to exit, so attention feels chosen instead of imposed.

What the studio is really buying

The business intent is talkability at scale. A standard trailer competes with every other trailer. A takeover creates a story about the trailer. That distinction is what earns press pickup and social forwarding without requiring extra explanation.

The real question is whether your launch asset creates a platform-native story people can retell in one sentence, not just another piece of media to skip.

For a short, noisy launch window, a platform-native takeover is the stronger play than adding more standard trailer impressions.

Short-window launch moves to copy

  • Make the format do the selling. If the medium changes, people lean in.
  • Build a one-sentence retell. “Stallone destroys YouTube during an interview” is easy to repeat.
  • Use escalation. Surprise, then bigger surprise, then payoff.
  • Stay platform-native. The takeover should feel like it belongs on that site, not pasted onto it.

A few fast answers before you act

What is a “YouTube takeover” in campaign terms?

It is a custom YouTube page experience that changes how the video and surrounding interface behave, so the platform itself becomes part of the creative, not just the player.

Why does the “interrupted interview” trope work so well?

Because it starts in a familiar format, then breaks the rules quickly. The contrast creates surprise, and surprise is the fastest path to attention and sharing.

What is the main advantage over running a normal trailer?

A normal trailer is content. A takeover is content plus a story about the content, which increases earned pickup and social forwarding.

What is the biggest risk with platform takeovers?

Annoyance. If the takeover feels forced, slow, or hard to exit, people turn against it. The experience needs to be quick, optional, and satisfying.

What should you measure for a takeover?

Completion rate, replay rate, and earned mentions. If people describe the mechanic accurately when they share it, the concept is working.