Tag: click-to-call

Subway “Daredevil Delivery”

Subway was facing massive competition from other fast food chains in China. Mobile agency iconmobile was given the task to claim the mindsets of their target audience in an innovative way that also triggered sales.

A mobile game was created to let users step into the role of a subway delivery guy. Rather than just providing an emotional benefit, the app also included…

  • a map that provided direction to shops nearby
  • a click-2-call order function
  • a mobile coupon channel to trigger sales according to the users behaviour

Here, a mobile coupon channel means offers delivered through the phone based on what the user does in the experience, not a generic discount blast.

Why the mechanics matter

The idea combines three practical conversion tools with gameplay. A nearby-store map reduces “where do I go”. Click-to-call reduces “how do I order”. Coupons reduce “why now”. The game gives all of it a reason to be opened in the first place. This is smart mobile thinking because it makes the route from attention to order materially shorter. The real question is how to turn a branded interaction into a faster path to purchase.

Extractable takeaway: entertainment works harder when it removes friction at the exact moment interest is highest.

In mobile-led fast food categories, this matters because attention is easy to win for a moment, but ordering friction still kills intent fast.

What Subway is really trying to do

The business intent is to turn branded play into store discovery, faster ordering, and timed coupon redemption.

What to borrow for mobile campaigns

  • Attach utility to entertainment. Games can drive attention, but the built-in tools drive action.
  • Keep the path to purchase short. If ordering is a tap away, intent has less time to cool down.
  • Use behaviour to time incentives. Coupons work better when they match what the user is doing in the moment.

A few fast answers before you act

What is Subway “Daredevil Delivery”?

A mobile game campaign in China that put users in the role of a Subway delivery guy, paired with tools that could trigger real orders.

Which agency created it?

iconmobile.

What features connected the game to sales?

A nearby-store map, a click-to-call ordering function, and a mobile coupon channel based on user behaviour.

Why is this stronger than a branded game on its own?

Because the game creates attention, while the map, call function, and coupon channel give that attention a direct path to store visits and orders.

What is the key lesson for mobile?

Pair a fun mechanic with immediate utility, so the experience can convert curiosity into action without friction.

GOL Airlines: Mobile Check-in banner you fly

Here is a pretty innovative banner ad from AlmapBBDO in Brazil for GOL Airlines. The banner challenges you to imagine what it would be like to “fly” on your mobile phone.

You submit your mobile number into the banner. Seconds later you get a live call with flight instructions. At the same time the page transforms into a flying game controlled directly from your phone keypad.

You then fly a virtual plane across a major Brazilian travel site while destination deals appear underneath the route you choose. Flying is simple. Touch numbers to change direction and trigger special manoeuvres. The ad finishes by reminding you that flying is easier when you check in via your mobile phone.

In travel categories where products feel interchangeable, interactive creative wins when it turns a service benefit into a felt experience in seconds.

A banner that calls you back

The key move is not the game. It is the phone call. The call instantly makes the experience feel “live” and personal, and it bridges the banner and the handset into one connected moment. Once the call happens, the user is no longer passively viewing an ad. They are inside a two-device interaction.

The real question is whether your creative can make the service benefit happen inside the unit, rather than only claiming it.

This is a classic example of making the handset part of the unit. The mobile phone becomes the interface, which proves the check-in promise instead of describing it.

The mechanic: second-screen control without an app

Most second-screen ideas fail because they ask people to download something or switch contexts. This one uses what every phone already has. The keypad. In other words, the phone becomes a simple remote control for what happens on the page. That choice removes onboarding friction and makes the interaction feel surprisingly accessible for a banner unit.

It also creates a clean narrative arc. Number entered. Call received. Instructions delivered. Game begins. Deals appear. The brand claim lands as the closing line rather than the opening pitch.

In consumer travel marketing, where attention is scarce and booking friction is high, this kind of second-screen viewer control turns “convenience” into something you can feel.

Why the “flying game” format fits the job

The game is not meant to be deep. It is meant to create one sensation. Control. When you steer the plane with your own phone while destination deals appear under your route, the ad links that felt control to the check-in promise.

Extractable takeaway: If your benefit is “ease,” build a small interaction that gives the viewer control and a useful reward in the same moment. In a “message as mechanism” execution, the claim is delivered through the interaction itself, not a line of copy.

Steal this from GOL’s mobile check-in banner

  • Use a real-world channel as the trigger. A live call is stronger than a visual prompt because it changes the user’s state immediately.
  • Make the phone the interface. If you are selling a mobile service, let the mobile device do the work inside the experience.
  • Keep controls primitive and universal. Keypad inputs beat complex gestures when you need instant comprehension.
  • Reward the interaction with utility. Deals, destinations, availability, or next steps should appear as part of play, not after it.
  • End with the service tie-back. Let the experience earn the claim, then state it plainly.

A few fast answers before you act

What is the core idea of the GOL mobile-controlled banner?

You enter your phone number into a banner, receive a live call with “flight” instructions, and then control an on-page flying game using your phone keypad while travel deals appear as you fly.

Why does a phone call change the effectiveness of a banner ad?

It makes the experience feel immediate and real, and it creates a bridge from passive viewing to active participation without asking the user to install anything.

What category situations benefit most from this pattern?

Categories where the product is hard to differentiate visually and the benefit is “convenience” or “ease.” Airlines, ticketing, banking, utilities, and service platforms.

What is the biggest execution risk?

Operational friction. If the call is delayed, fails, or feels spammy, the experience collapses. Timing, consent clarity, and reliability are everything.

How would you modernise the mechanic without changing the concept?

Keep the phone as controller, but use a consent-forward trigger and fast connection method. For example, a one-tap call prompt or a verified in-browser handoff that still preserves the “live instructions” feeling.