Kia

IAA 2013: Walk of Innovations

The 65th Internationale Automobil Ausstellung (IAA) has been running in Frankfurt am Main for the past two weeks. So on Saturday I decided to go for the motor show to catch up on the latest cars and also see first hand the much anticipated Nissan Nismo Watch.

Most of the car makers in this year’s show were also present in IAA 2011. In fact they were even located in the same stands as 2011, with the same high tech touch displays to promote their cars. The difference was that their 2013 car models were now more hybrid and or electric only, for example this new four seater Smart.

What changed on the floor

While I walked around and looked for changes vis-à-vis what was shown in IAA 2011, I noticed that apart from the now expected large screens and touch displays, car makers were using all kinds of social media to engage with their visitors.

Engagement snapshots by brand

Here is a quick photo report of my engagement experiences with the various car makers.

Audi

To make sure I did not miss Audi this year due to 200+ people standing in line to get into the Audi stand, I decided to visit very early in the morning. The line was short, but there were already hundreds of people inside. On walking in, I noticed that the concept for the stand was taken straight out of the Hollywood movie “Upside Down”.

Visitor engagement at the stand was driven through a special photo booth. While people waited in line they got an iPad to play a game and answer three questions about Audi. Winners got custom giveaways like keychains, gummy bears, etc. After that, visitors were ushered into the photo booth which superimposed the photos onto custom Audi backgrounds. Visitors could take home a printed copy and later also download soft copies from www.audiphotoautomat.com.

Mercedes

Next stop was the Mercedes stand which was also impossible to get into in 2011. From the below picture you can see why.

Mercedes put up a huge multi-sensory show that went on for over 20 minutes, while thousands of people just stopped and watched. Children visiting the stand were kept busy with car simulators.

Outside the stand one could test drive the Mercedes off-road jeeps with the help of trained drivers.

Hyundai

Hyundai was the first car brand I came across that was using the event to generate Facebook fans. For liking the Hyundai Facebook page, fans at IAA could win a Hyundai i30.

The rear windscreen of the i30 was converted into a touchscreen which people could use to instantly “Like” the brand’s Facebook page or choose to receive the fan page link via email.

At the stand Hyundai also displayed a touchable music seat for hearing impaired drivers which vibrated as per the music being played. This was still in concept phase and the test seats were being developed out of Korea.

Volkswagen

The Volkswagen “Think Blue” initiative was presented via an interactive augmented reality layer that was activated through the provided iPads.

Skoda

Skoda explained their Green Line initiative via a wooden toy car that was supported by the animations in the embedded touch screens.

At the neighbouring table kids were engaged with games around the Green Line initiative.

Michelin

At the Michelin stand, visitors could take pictures with a virtual Michelin mascot and have the pictures emailed to themselves instantly.

Nissan

After having written about the Nissan Nismo Watch last week, I could not wait to see the real watch in action. But to my disappointment the watch was not there as announced. There was only a plastic dummy on display.

But I did take Nissan’s version of real life “Likes” for a spin (first spotted at the Renault stand in the 2011 Amsterdam Motor Show).

The RFID badges allowed visitors to post custom Nissan branded pictures of themselves onto Facebook.

Visitors were also given the option to share the cars they like on Facebook via special Like buttons built into the car info pillars.

Ford

At the Ford stand this year visitors were given head and shoulder massages.

Then to experience the Ford EcoBoost, visitors were put in front of a leaf blower and their reactions captured and uploaded on the Ford Flickr channel.

And for the more social visitors, Ford had a Twitter based contest running.

At Kia, visitors could superimpose their heads onto a football player and then have the custom postcard sent to their email IDs.

Chevrolet

Visitors at the stand could make small flipbooks of themselves doing funny dances in front of the main character of the Hollywood film “Turbo”.

Or they could write special messages to their loved ones on a piece of paper and the team at Chevrolet would instantly convert them into wearable badges.

Chevrolet was also the only car maker at the IAA who was using Foursquare to offer discounts on their show merchandise.

Mini

Mini this year gave visitors the option to body paint their cars and email the photos to themselves.

Visitors could also slide down a specially created tunnel at record speeds that were also photographed and displayed on a large overhead digital screen.

BMW

BMW, like Mercedes, put up a multi-sensory show at their stand. But compared to Mercedes it was short and not as extravagant. Still pretty impressive.

Kumho Tyres

On the way out I spotted Kumho Tyres giving away various petrol and tyre related coupons. To win the coupons visitors had to catch them while being closed inside a wind cabin.

Why this direction matters

Across the stands, the consistent pattern is not “more screens”. It is more reasons to create something. A photo. A badge. A flipbook. A posted image. A public interaction that becomes proof you were there. The stand stops being a catalogue, and starts behaving like a content studio that rewards participation. The real question is how a stand turns a visitor into a willing participant and publisher. The strongest stands here are the ones that give people something to make, not just something to look at. That works because visitors are more likely to remember, share, and talk about an experience when they leave with something they helped create.

Extractable takeaway: If you are designing for an event, do not start with channels. Start with a social object, meaning a photo, badge, flipbook, or other shareable artifact people can take away, share, or replay. Then build the simplest capture and distribution loop around it.

In large European trade shows, brands increasingly treat the stand as a live media channel where every interaction can become a shareable moment.

And that was a quick overview of what I experienced at the 65th Internationale Automobil Ausstellung. (To read about my experience at the 2011 show, click here.)

Until the next show in 2 years. This is Sunil signing off from IAA 2013.

What to steal from IAA 2013 for your next show

Queue utility. If people must wait, give them something to do that feeds the experience (Audi’s iPad game and questions).
Instant takeaways. Printed photos, emailed images, and small artifacts create memory and sharing triggers.
Low-friction publishing. RFID, built-in Like buttons, and email delivery reduce the “I’ll do it later” drop-off.
Make participation visible. Leaderboards, overhead screens, or public displays turn individual actions into crowd energy.
Match the mechanic to the brand truth. Eco themes paired with AR explainers, performance themes paired with physical challenges.

A few fast answers before you act

What is this IAA 2013 “walk of innovations” about?

It is a photo report from the IAA show floor in Frankfurt, focused on how different car brands used interactive touchpoints and social mechanics to engage visitors.

What is the main shift versus earlier shows?

Beyond large screens and touch displays, more stands are designed around capture and sharing, photo booths, RFID check-ins, instant email delivery, and social prompts.

Which engagement mechanics show up repeatedly?

Instant content creation (photos, flipbooks), low-friction sharing (RFID, embedded Like buttons), and public spectacle (multi-sensory shows, overhead displays).

What is the practical lesson for event marketers?

Design one clear participatory moment that produces a social object, then remove friction from capture and delivery so visitors can share immediately.

How do you keep these activations from feeling gimmicky?

Anchor the mechanic to a brand truth, and make the output useful or delightful for the visitor, not only promotional for the brand.

Kia: Nail Art Animation

A car commercial painted on a fake nail

Kia wanted to highlight the micro-features, meaning the small design and usability details, of their smallest car model, the Picanto. So they created a stop-motion car commercial on a fake nail. The film was billed at the time as the world’s first nail art animation.

It reportedly took 25 days to create, and used 1,200 bottles of nail polish across 900 fake fingernails.

The trick: match “micro-features” with micro-scale filmmaking

Stop-motion is an animation technique where you photograph small, incremental changes frame by frame, then play the frames back to create motion.

Here, the canvas is the punchline. By putting the story on a fingernail, the craft becomes the message. Because the viewer has to pay attention to tiny brushwork to follow the motion, the “micro” idea feels experienced, not merely claimed.

Kia’s Picanto Nail Art Animation is a stop-motion commercial created by painting hundreds of miniature frames onto fake fingernails, turning the “micro” idea into a literal production constraint.

In urban small-car marketing, novelty only matters when it directly reinforces the product promise in a way people can retell in one sentence.

The real question is whether your creative constraint makes the product promise feel inevitable, not just interesting.

This kind of craft-heavy micro-format is worth copying only when the constraint directly maps to the attribute you want people to believe.

Why it lands: the medium proves the claim

This is not just “a weird technique”. It is a tight alignment between what Kia wants you to notice and what the viewer cannot help noticing. Patience, precision, tiny details.

Extractable takeaway: When the medium forces attention onto the same detail you are selling, the audience experiences the claim rather than evaluates it.

The result is a feature demo that does not feel like a feature demo, because the viewer is busy admiring how it was made.

What the brand is buying with this level of craft

The intent is simple. Make a small car feel like a smart choice, not a compromise. Micro can mean cheap or micro can mean cleverly designed. This execution pushes the second interpretation.

It also creates built-in distribution. People share the making-of story as much as the spot itself.

Steal this micro-detail storytelling pattern

Let the production constraint carry the positioning. If you sell “small but smart,” make the format small but smart.
Design for instant explainability. “A car ad on a fingernail” is a headline by itself.
Make craftsmanship visible. When the effort is obvious, skepticism drops.
Connect novelty to product truth. Weirdness alone fades. Alignment endures.

A few fast answers before you act

What is Kia’s Picanto Nail Art Animation?

It is a stop-motion commercial for the Kia Picanto created by painting animation frames onto fake fingernails, so the car and its features appear in motion on a tiny nail-sized canvas.

How was the stop-motion effect created on nails?

Each frame was painted as a miniature nail artwork on separate fake nails. The nails were then photographed frame by frame, and the images were stitched together to create movement.

Why is this a smart way to communicate “micro-features”?

Because the medium embodies the message. A micro-scale format forces attention onto tiny details, which makes “small but thoughtfully designed” feel proven, not claimed.

How long did it reportedly take, and what made it so labor-intensive?

It reportedly took 25 days and required painting and photographing hundreds of tiny frame changes. The labor is the point. The visible effort makes “micro-details” feel credible.

What should you copy if you want to tell a “detail story” in your own category?

Pick a constraint that naturally spotlights the detail you care about. If the constraint does not reinforce the promise, the craft reads as novelty and the message evaporates.

Kia Lie Detector

Most people in Belgium know that Kia gives a 7-year warranty on all its models. That is a good thing. But a lot of them also think 7 years sounds too good to be true, and that there must be a catch. That is a problem. If people do not believe your advertising message, regular advertising is insufficient.

So LDV United built a campaign designed to prove one simple point. Although it sounds unbelievable, the 7-year warranty is described as 100% true, with no catch.

Proof beats repetition

To prove the warranty was genuine, the campaign used a lie detector. Legal Connections, described as an official lie detector company, hooked up the CEO of Kia Motors to a polygraph. Consumers then asked him questions about the 7-year warranty during a live online session.

In European automotive markets, long warranties are a major purchase heuristic, and credibility becomes the real bottleneck when the claim feels “too good”.

The real question is whether the proof feels harder to fake than the doubt it is meant to kill.

Why the proof lands and spreads

The lie detector was not the whole campaign. It was the anchor. The stunt was communicated through newspaper ads, banners and a press release announcing that an actual CEO would undergo a live lie detector test. That structure is what turns a proof moment into earned media and word of mouth, meaning peer-to-peer sharing both online and offline. Because a polygraph is a culturally understood symbol of truth-testing, it reframed the warranty from “marketing claim” into “something we are willing to be challenged on, live”.

Extractable takeaway: When your promise is extraordinary, use a proof ritual. A proof ritual is a public, simple demonstration that invites challenge and feels hard to fake.

Recognition and reported impact

The work later picked up Cannes Lions recognition, listed as a Direct Bronze Lion for “Lie Detector”.

The campaign’s impact was reported via independent media company Scripta as:

Brand recognition: 42% (instead of 32% sector average)
Attribution: 73% (instead of 62% sector average)
Resulting in an Effectiveness Rating of 31% (instead of 20% sector average)
And last but not least: An impressive credibility of 80%

Steal this proof pattern for credibility gaps

A credibility gap claim is a promise people want to believe but suspect has a catch.

Identify the credibility gap early. If the promise sounds implausible, spend on proof, not frequency.
Choose a proof mechanic people already understand. Polygraph. Lab test. Public demo. Anything that signals “hard to fake”.
Make the proof interactive. Live questions beat scripted endorsements when trust is the objective.
Package the moment for pickup. Announce it like an event, so press and blogs have a clean story to carry.

A few fast answers before you act

What problem does the Kia lie detector idea solve?

It solves a credibility problem. When a benefit sounds too good to be true, people assume a hidden condition. The campaign is designed to remove that doubt by staging proof in public.

Why use a lie detector in advertising?

A polygraph is a widely understood truth ritual. Even if people do not treat it as perfect science, it signals confidence and willingness to be challenged in front of an audience.

What makes this more than a stunt?

The stunt is structured as a live, interactive Q&A, and it is distributed through paid announcements and PR. That combination turns a single moment into a story that can travel.

When should brands avoid “proof theatre” like this?

Proof theatre is staged proof that looks convincing but does not materially verify the claim. If the claim cannot withstand scrutiny, or if the proof method is likely to be seen as misleading or unsafe, the stunt will backfire. Proof mechanics only work when the underlying promise is clean.

What are better success metrics than views for credibility campaigns?

Measure belief and consideration shifts. Brand trust, message credibility, attribution to the correct benefit, and downstream intent signals are usually more meaningful than raw reach.