Durex UK: Dual Screen Ads

When the “real” ad plays on your second screen

People watch TV with a phone in hand. Durex UK used that habit to turn a standard broadcast spot into an interactive experience.

Last year, Durex UK created a new way for viewers to interact with its TV ad. Viewers who used the Durex Explore mobile app while watching the ad on their TV or computer got a steamy alternative on their second screen.

How the dual-screen mechanic worked

The mechanism was straightforward. The broadcast spot acted as the trigger, and the Durex Explore app delivered an alternative experience on the viewer’s phone or tablet.

That split matters. The TV carried the mainstream version. The second screen carried the more private, more personal layer, where the viewer could engage without turning the living room into a shared moment.

In UK brand communications, second-screen behavior is already the norm.

Why it lands in real viewing contexts

This works because it respects how people actually consume media.

Phones are personal. TV is social. By moving the steamy content to the second screen, Durex created a “permissioned” experience. The viewer chooses it, in their own space, on their own device.

It also rewards attention. Instead of asking viewers to tolerate an ad, it gives them a reason to participate.

The business intent behind extending TV and radio through an app

The intent is to convert passive reach into active engagement, while keeping the broadcast execution broadly acceptable.

Then, on Valentine’s Day this year, Durex UK repeated the same idea via radio. They released a steamy radio spot that also used the Durex Explore app to provide listeners with a similar steamy video experience on their smartphone or tablet.

That is the strategic move. One app. Multiple channels. A consistent interaction model that travels across TV, computer viewing, radio, and mobile.

What to steal from this second-screen pattern

  • Use the second screen for the private layer. Put the content that needs discretion on the personal device.
  • Make participation optional and clear. The viewer should feel in control of switching modes.
  • Design one mechanic that scales across channels. If the app is the interface, TV and radio can both become entry points.
  • Reward attention with a different experience. The second-screen payoff must feel meaningfully distinct from the broadcast spot.

A few fast answers before you act

What did Durex UK do with the Explore app?

They used it to deliver an alternative, steamy second-screen experience for viewers watching a TV ad, and later for listeners hearing a radio spot.

What is the core mechanism?

A broadcast ad acts as the trigger. The mobile app provides the alternative content on a phone or tablet.

Why is second screen a good fit for this category?

Because it keeps intimate content on a personal device, while the broadcast remains suitable for shared environments.

What business goal does this support?

Turning broadcast reach into measurable engagement and creating a repeatable interaction layer that works across channels.

What is the main takeaway for marketers?

If your message has a “public” and “private” version, broadcast the public layer and let the second screen deliver the private layer by choice.

Durex Fundawear

If t-shirts can be digitised, then why can’t underwear. Durex Australia has unveiled “Fundawear”, billed as a first-of-its-kind wearable electronic underwear concept that allows touch to be transferred over the internet while maintaining comfort, sexiness and flexibility. The idea is simple. People in long-distance relationships can tease, tickle and tantalise even when apart.

To replicate the nuances of touch, each garment houses touch technology that connects with a real-time server to communicate between touchscreen devices and the garments. Interaction happens through a smartphone interface, translating inputs into sensation on the connected wearable.

A prototype that behaves like a campaign

What makes this work stand out is the choice to launch as an experiment, not a finished product. Fundawear is framed as a prototype, which gives the brand permission to be bold, invite participation, and trigger debate, without pretending the tech is already mainstream.

It also shifts the job of the communications. Instead of persuading people that “remote touch” is a good idea, it makes people imagine use cases. That imagination is the marketing engine.

How the technology story earns attention

The campaign leans on a clear mechanism. Touch input on a phone maps to specific zones, then the garment responds, creating a feedback loop that feels like a live connection rather than a delayed message.

When wearable technology is explained this clearly, it stops sounding like science fiction and starts sounding like an interface decision. That is when people share it.

In consumer innovation marketing, the leap from novelty to adoption happens when a physical interface makes a digital promise feel immediate, controllable, and consent-led.

Distribution strategy: invite the internet to co-author the idea

Fundawear is described as still in the experimental stage, with no confirmed release date at the time. But Durex uses that uncertainty as a hook. If you provide a creative reply to “How would you use Fundawear with your partner?” at the Durex Facebook page, you might win a free prototype.

That is a smart move. It turns the public into contributors, and it generates word of mouth that carries the concept further than a conventional product launch could.

What to steal if you are launching an unfamiliar product concept

  • Prototype publicly. Experiments can travel faster than “finished” products because people argue, imagine, and remix.
  • Explain the mechanism in one breath. If the audience cannot repeat how it works, they will not share it.
  • Design for participation. A prompt like “how would you use it?” converts curiosity into content.
  • Keep the tone playful, not clinical. For intimate categories, playfulness lowers the barrier to talk about it.

A few fast answers before you act

What is Fundawear, in plain terms?

Fundawear is an experimental wearable concept from Durex Australia. It pairs smart underwear with a smartphone interface so a partner can send touch inputs over the internet in real time.

What kind of technology does it rely on?

It relies on wearable haptics, meaning small actuators in the garment respond to signals from an app. A server connection synchronises inputs between two partners’ devices and garments.

Why launch a prototype instead of waiting for a finished product?

Because a prototype creates permission to experiment, earn press, and test cultural appetite. It also turns uncertainty into participation, which can generate more talk than a polished launch.

What is the biggest brand risk with intimate wearable tech?

Trust. The concept has to feel safe and consent-led, and the communication has to avoid any hint of surveillance or misuse. If trust breaks, the idea becomes a cautionary tale.

What is the core marketing lesson from Fundawear?

When the product is unfamiliar, the first job is not persuasion. It is making the mechanism and the imagined benefit instantly understandable, so people do the distribution for you.

Xerud the lover’s fortuneteller

The sales of Durex Taiwan were on the decline. To increase condom purchases they needed to remind their young audience of the risks of unprotected sex. This was effectively done in other markets via sampling. Given the cultural taboos in Taiwan, regular promoters in the streets were not being able to achieve the daily contact goals.

OgilvyAction was given the challenge to find a new and more effective way to get the Durex products into the consumers hands and start a conversation. The insight Ogilvy had was that all Taiwanese frequently consult fortune-tellers to know their fate in wealth, health and especially love. With a very limited budget they created an unbranded fortune-teller machine called “Xerud” and placed it in bars, nightclubs and karaoke bars.

“Xerud” handed out predictions related to one’s sexual life and relationships together with a sample condom based on the forecast and the product benefits. The sample pack also contained educational tips about safe sex.

On an average a street promoter hands out 23 samples an hour. “Xerud” handed out an average of 77!