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KLM: Tile & Inspire

KLM: Tile & Inspire

KLM and Delft Blue tiles. Used for centuries to decorate homes. Are as Dutch as they come.

In its Tile & Inspire campaign, KLM challenges Facebook fans to convert their profile picture into a Delft Blue tile with an inspiring message. The most inspiring “Dutch Delft Blue tiles” are then placed on the body of a KLM Boeing 777-200.

From profile picture to Delftware

The hook is instantly legible: take something people already have. A profile photo. Wrap it in a national craft aesthetic. Then add a short line that turns a face into a statement. It is personal, cultural, and easy to share without feeling like a hard sell.

How the campaign works

Mechanically, fans generate tiles through a simple creation flow, then submit an inspiring message for consideration. KLM curates the strongest entries and applies them as exterior artwork on the aircraft, turning user-generated content into a physical, public proof point.

In global airline marketing, turning heritage cues into participatory social formats helps tactical brand storytelling feel like culture instead of promotion.

Why it earns attention

This lands because it flips the normal ad relationship. The audience is not asked to look at a brand asset. The audience is offered the chance to become the asset. That shift changes the emotional posture from “they are selling to me” to “I can be part of this.”

What the multilingual judging adds

The campaign is open to anyone, and the inspirational messages for the plane are judged across multiple languages, including Chinese, Dutch, English, German, Norwegian, Portuguese, Russian, Swedish, French, and Spanish. The practical impact is reach. It invites participation without forcing people to write in one “official” language.

What to steal from this idea

  • Make participation visible in the real world. Digital submissions feel more meaningful when the outcome is physical and public.
  • Use heritage as a design system. A recognizable cultural style can unify thousands of user-generated assets.
  • Keep the creation task simple. One image plus one line is enough to unlock mass participation.
  • Curate for quality, not volume. The plane is the ultimate constraint. It forces a brand-level edit.

To participate visit www.tileyourself.com.


A few fast answers before you act

What is KLM Tile & Inspire in one line?

A social campaign where people turn their profile photo into a Delft Blue tile with an inspiring message, and selected tiles appear on the exterior of a KLM Boeing 777-200.

Why use Delft Blue tiles specifically?

They are a culturally recognizable Dutch craft cue that instantly signals “KLM as the Dutch airline”, while giving user-generated portraits a consistent visual system.

What is the main behavior the campaign is driving?

Creation and sharing. A quick make-and-post flow that converts fans into contributors, and contributors into distribution.

What is the transferable lesson for other brands?

If you want scale, reduce the creation task to one simple input and one short statement, then reward participation with a highly visible, real-world outcome.

Posted on May 13, 2011February 6, 2026Categories Marketing Strategies, Power of Online, Social MediaTags airline marketing, Boeing 777-200, Brand heritage, Delft Blue tiles, Delft Tile, delft tile competition, Delftware, dutch, Facebook App, facebook campaign, Facebook Profile Picture, Journey of inspiration, KLM, KLM Boeing 777-200, KLM Delft tile, KLM Facebook App, KLM Royal Dutch Airlines, KLM Tile & Inspire, KLM Tile Yourself, multilingual campaign, participatory design, Royal Dutch Airlines, social media marketing, Tile & Inspire, Tile Yourself, Upload a Picture Facebook App, User Generated Content
SunMatrix Ramble
The best of Marketing and Digital Innovation since 2009