Theraflu Thermoscanner

With the start of the flu season, Theraflu in Poland wanted to create a tool that enabled passersby to check if they have a fever without actually interrupting their daily commute.

So Saatchi & Saatchi developed the world’s first outdoor ad with a live thermo-scanner camera, which could check the body temperature of the person standing next to it in real time.

The thermo-ad also enabled users to take a thermo-selife (which they could download from a microsite or via a QR code) and share it on social media using the hashtag #TherafluThermoscanner or send it by email to their boss to explain their absence.

Porsche: Interactive Hologram Print Ad

To launch its latest 911, Porsche created a print ad that behaves like a device. Working with agency Cramer-Krasselt, Porsche placed a small acetate sheet into Fast Company’s April issue, turning a magazine spread into a build-it-yourself prism and an interactive “hologram” experience.

The execution ran as a four-page spread inserted into around 50,000 copies, complete with assembly directions. Porsche billed it as the world’s first interactive hologram print ad.

When a magazine page turns into a viewing tool

The mechanic is the whole point. You fold the acetate into a small prism, place it on top of a tablet, then use the screen content to create the floating 3D-style illusion inside the prism. Print does not “show” the car. Print enables the car to appear.

That shift matters. Instead of asking a reader to imagine innovation, the ad makes them assemble it, which turns curiosity into action.

In premium automotive marketing, making print behave like a device is a fast way to earn attention from audiences who think they have seen every format.

Why the prism matters more than the hologram

The hologram effect is a spectacle, but the prism is the message. It signals precision, engineering, and fascination through the act of building. It also gives the reader a reason to keep the insert, show someone else, and replay the experience, which is exactly what print needs when attention is scarce.

What Porsche is really buying

The business intent is to make a high-end model launch feel as advanced as the product story. A conventional print page can carry features and beauty. This format carries a proof point. Porsche can credibly say, “We pushed the medium,” and that halo transfers to “we pushed the car.”

What to steal for your next “impossible in print” idea

  • Make the reader do one small action. Folding beats scanning when you want ritual, not convenience.
  • Let print enable the experience. The page becomes the trigger, not the canvas.
  • Keep the rules idiot-proof. If assembly fails, the entire idea fails.
  • Use scarcity and selectivity. A targeted drop can feel more premium than mass coverage.

A few fast answers before you act

What is an “interactive hologram print ad”?

It is a print ad that includes a physical component, in this case an acetate prism, that turns a tablet screen into a hologram-style viewing effect. The print unit is the enabling tool.

How does the prism create the hologram effect?

The prism reflects and refracts imagery from the screen into a floating illusion. The viewer sees the content “inside” the prism rather than flat on the tablet.

Why put this in a business magazine like Fast Company?

Because the audience expects innovation and is more likely to try a format experiment. It also gives the stunt credibility as “design and tech”, not just “advertising.”

What is the biggest execution risk?

Friction. If instructions are unclear, materials are flimsy, or setup takes too long, people drop the experience before the payoff.

What should you measure for a print-to-device activation?

Completion rate of the build, repeat views, sharing behavior, and brand recall lift versus a standard print placement. The real KPI is whether the mechanic gets retold accurately.

KLM Messenger: Travel Updates in Chat

Facebook wants to transform their Messenger platform into an all-encompassing utility, where people will be able to conduct virtually any interaction, from buying products to paying bills to various other customer service related queries and tasks.

So together with KLM they have launched a new Messenger service. Travellers who book their flight on klm.com can now choose to receive booking confirmation, check-in notification, boarding pass and flight status updates all via Facebook Messenger.

For further questions they can also contact KLM directly through the Messenger, 24/7.

Why this is a meaningful shift in airline service

This takes airline communication out of the inbox and into a channel people already use all day. The value is not novelty. The value is reduced friction. Fewer app logins, fewer email searches, fewer “where is my boarding pass” moments.

  • Proactive updates. Confirmation, check-in prompts, and status changes arrive automatically.
  • One thread per trip. The travel journey stays readable in a single conversation.
  • Service in context. Questions can be asked and answered where the information already lives.

Messenger as a utility layer

If Messenger becomes a place where you can transact, track, and solve problems, then brands that show up with real utility earn repeat usage. In this case, KLM turns Messenger into a travel companion, not a marketing channel.

The more predictable the updates, the more likely customers are to opt in, and the more valuable the channel becomes for both sides.

In service-heavy journeys like travel, messaging becomes valuable when it carries the essential trip artifacts and keeps help in the same thread.

What to take from this if you run CX or MarTech

  1. Meet customers where they already are. Messaging reduces the cognitive load of managing travel.
  2. Design for opt-in value. People accept notifications when they are clearly helpful and timely.
  3. Keep the thread “service-first”. Utility collapses if the channel gets flooded with promotion.
  4. Support matters. Proactive notifications plus 24/7 human help (or well-designed escalation) is what makes it credible.

A few fast answers before you act

What did KLM launch on Facebook Messenger?

A Messenger service that delivers booking confirmation, check-in notifications, boarding passes, and flight status updates for travellers who book on klm.com, with the option to contact KLM through Messenger 24/7.

Why use Messenger for travel updates?

Because it reduces friction. Customers receive timely information in a channel they already use, without searching email or opening an airline app repeatedly.

Is this a chatbot initiative or customer service?

At its core it is customer service and trip management delivered through messaging. The key value is proactive updates plus the ability to ask questions in the same thread.

What is the main CX benefit?

One continuous conversation that contains the essential trip artifacts. Confirmation, reminders, boarding pass, and live updates in a single place.

What is the transferable lesson for other brands?

If you can deliver high-frequency, high-value updates through a messaging channel with clear opt-in, you can increase satisfaction by making the journey easier to manage.