Klépierre: Inspiration Corridor

One of the biggest problems brick-and-mortar retailers face is that many consumers prefer the convenience of shopping online. So Klépierre, a European specialist in shopping center properties, decides to give customers a unique and personal window shopping experience that simultaneously advertises multiple brands available in its shopping center.

How the corridor turns browsing into a saved journey

The mechanism is a walk-in “inspiration corridor” that is described as using an infrared camera and live detection to adapt the interface to the visitor. The walls then show a curated set of products pulled from real-time inventory, and the visitor can tap items to add them to a personal shopping list. At the end, the selection syncs to the Klépierre mobile app, which then helps locate the chosen products in the mall.

Here, live detection means the corridor reads the visitor in the moment and adjusts what appears on the walls accordingly.

In European shopping centers, the winning retail experiences blend discovery and convenience, giving visitors a reason to browse physically while keeping the efficiency people associate with online shopping.

The result is a browse-first experience that keeps discovery and wayfinding in one flow.

Why this beats “more screens”

This lands because it does not ask shoppers to learn a new behavior. It upgrades a familiar one. Window shopping. The corridor simply makes browsing feel personal and actionable, then removes the “I’ll never find it again” friction by saving the picks and turning them into a navigable list. The stronger move is not to add more screens, but to make physical browsing easier to finish. That works because discovery, selection, and store-finding happen in one continuous interaction.

Extractable takeaway: If your category is losing visits to online convenience, do not fight browsing. Instrument it. Let people browse with their body language and taps, then hand them a saved list that makes the rest of the journey feel effortless.

The quiet business intent

The real question is whether one shared experience can turn mall-level discovery into measurable value for multiple tenants at once.

Klépierre is not only showcasing technology. It is selling a multi-brand promise. One interaction can route a shopper to several tenants, lift discovery across stores, and create measurable signals of interest without needing a single retailer to run the whole experience alone.

What mall operators should borrow

  • Curate across brands. A mall operator can create value by packaging discovery in a way individual stores cannot do alone.
  • Connect to live stock. Recommendations feel credible when they map to what is actually available right now.
  • Make saving the default. “Tap to add” is the key bridge from inspiration to purchase intent.
  • Close the loop with wayfinding. The experience should end with “here’s where to get it”, not just “wasn’t that cool”.
  • Design for low friction. The corridor should work in seconds, even for someone who did not plan to engage.

A few fast answers before you act

What is Klépierre’s Inspiration Corridor?

It is an in-mall interactive experience that personalizes product recommendations on surrounding walls and lets visitors tap to save items to a shopping list that syncs to the mall’s app.

How does the personalization work?

It is described as using live detection, for example via an infrared camera, to adapt recommendations and the interface to the visitor in the moment.

What problem does this solve versus standard mall advertising?

It turns passive promotion into active selection. Instead of only seeing brand messages, shoppers leave with a saved list and a practical path to find products.

What is the main metric to watch?

Saved items per session, app sync rates, store visit lift for featured tenants, and conversion from saved lists to purchases where measurement is possible.

What should you be careful about when deploying live detection?

Be explicit about what is being detected and why, keep the experience usable without any personal account setup, and avoid language that implies storing identities or profiling.

McDonald’s: Pick N’ Play Billboard Game

You are walking through central Stockholm and a McDonald’s billboard does something unusual. It invites you to play a quick Pong-style challenge on the screen, using your own phone as the controller.

DDB Stockholm has created another interactive outdoor campaign for McDonald’s Sweden called Pick N’ Play. Passers-by use their mobile phones as controllers to play for a chosen McDonald’s treat. If they last for more than 30 seconds, they score a coupon that earns them free fast food at a nearby McDonald’s.

Reportedly, the interaction avoids an app download and instead uses a simple mobile web flow, with proximity checks (via phone location) so only people physically near the screen can play.

Why this one pulls a crowd

The mechanic is instantly legible. Most people recognize Pong in a split second, which lowers hesitation and increases participation. The billboard also creates a public spectacle, which adds social proof and makes stopping feel normal, not awkward.

Extractable takeaway: This is rewarded interactivity, meaning the payoff is gated behind sustained attention instead of a tap. In outdoor, that simple “earn it” rule turns a public glance into a deliberate, measurable action.

What McDonald’s is really buying

The prize is not the point. The real value is a measurable bridge from street attention to store visit. A time-based win condition filters for people who are actually willing to pause, focus, and then act, which makes the coupon a higher-signal trigger than a generic discount blast.

The real question is whether your DOOH idea can turn a public moment into a private, trackable action without adding friction.

In global consumer brands and retail environments, interactive digital out-of-home earns its keep when it connects a public moment of attention to a private, trackable action on a personal device.

Steal these moves for your next DOOH game

  • Use a mechanic people already know. Familiar rules beat clever rules in outdoor contexts.
  • Make the phone the interface. It turns a billboard into a controllable experience and a trackable session.
  • Reward endurance, not clicks. Time-in-game is a simple proxy for real attention.
  • Close the loop fast. A coupon that can be redeemed nearby turns novelty into footfall.

Last year they had challenged pedestrians to take pictures of McDonald’s food to get it for free.


A few fast answers before you act

What makes an interactive billboard work in practice?

An interactive billboard works when the invite is understood in seconds and the first action feels effortless on a phone.

Do you need an app to control a billboard with a phone?

No. Campaigns like this are often built as mobile web experiences so participation is immediate and friction stays low.

How do you stop people from playing remotely?

By verifying proximity. A common approach is using phone location to confirm the player is physically near the screen before the session starts.

Why use a 30-second target?

It is long enough to prove engagement, short enough to feel achievable, and simple enough to explain with one line of copy.

What is the business upside versus a normal coupon?

You get a higher-intent audience. The coupon is earned through attention and action, which tends to correlate with stronger redemption and store visitation.