Tag: OgilvyAction

Coca-Cola: Cheer-O-Meter

To promote the excitement around Copa America 2011, OgilvyAction worked with Coca-Cola to set up a giant screen in downtown Buenos Aires for fans to watch their favorite teams and provide unconditional cheer to the Argentinean National Team. But there was a catch. Sound sensors were installed to keep the screen on and if the fans stopped cheering, the screen would go blank.

The real question is whether you can make the crowd’s participation the switch that powers the experience.

Why this activation hits

The mechanic is brutally simple. Your cheering is not just encouraged. It is required. Here, an activation is a live brand experience that changes what the crowd can see based on what they do. Because the screen can die, the crowd self-organizes to keep the volume up, which makes “support” feel like a shared responsibility. In sports sponsorship and live-event marketing, conditional access is one of the fastest ways to turn spectators into participants.

Extractable takeaway: If you want participation, make it the required input for a real reward, and show the consequence instantly.

  • Clear rule. Cheer to keep the screen alive.
  • Immediate feedback loop. The crowd sees the consequence in real time.
  • Social amplification built in. People around you become part of the control system.

What marketers can reuse from the idea

This is a strong example of “participation as the power source”. Instead of adding a gimmick on top of the match, the match itself becomes the reward for participation. It also turns a brand message into a behavior, which tends to travel further than a tagline.

  • Make participation the power source. Tie the experience to an audience action instead of adding a side-gimmick.
  • Keep the reward “core”. Use the thing people already want as the payoff, not a separate prize.
  • Show consequences instantly. A visible feedback loop lets the crowd adjust behavior without instructions.

If participation does not change anything in the moment, it will read as decoration, not interactivity.

A few fast answers before you act

What is the Coca-Cola “Cheer-O-Meter”?

It is a live fan-screen activation in Buenos Aires for Copa America 2011 where sound sensors kept the match on screen only while fans kept cheering.

How did the sound-sensor mechanic work?

The cheering volume acted as the trigger. If it dropped too low, the screen went blank, pushing the crowd to keep the energy up.

Why is this effective as a brand experience?

Because it converts brand participation into a simple, memorable rule with instant consequences, and it makes the crowd feel responsible for the outcome.

What is the transferable pattern?

Create one clear rule, attach it to a real reward, then deliver immediate feedback so the audience understands their impact in the moment.

Durex: Xerud, The Lover’s Fortune Teller

Durex Taiwan’s sales were in decline, but reminding a young audience about the risks of unprotected sex came with a local constraint. Sampling works well in many markets, yet in Taiwan the category carries enough taboo that street promoters struggled to start conversations and hit daily contact targets.

OgilvyAction’s answer is a low-budget distribution idea disguised as something people already seek out. An unbranded fortune-teller machine called “Xerud”, placed in bars, nightclubs and karaoke venues.

The machine prints playful “predictions” about relationships and sex, then dispenses a discreet sample condom pack matched to the forecast and the product benefit. The pack also includes simple educational tips about safer sex.

A sampling machine that earns permission first

The core mechanic is not the giveaway. It is the cover story, meaning the socially acceptable reason to approach the machine. People approach “Xerud” for curiosity, not for condoms, which changes the emotional posture from embarrassment to play. The venue context does the rest. Lower inhibition, higher openness, and a built-in reason to talk about love.

In mainstream consumer marketing, the most efficient way to handle taboo topics is to place them inside a familiar cultural ritual, then let that ritual create permission to engage.

Why it lands

This works because it swaps confrontation for self-service. Nobody is being “sold” to in public. The user opts in privately, receives a personalized message, and gets a product sample that feels relevant rather than generic. The experience also makes the first sentence easier. It gives people a prompt to laugh about, which is often the fastest route into a serious subject.

Extractable takeaway: When your category is socially sensitive, design distribution that people can initiate themselves, inside a context that already legitimizes the topic. That one design choice can triple throughput versus direct promotion.

What the numbers are really saying

The case write-up reports that an average street promoter hands out about 23 samples per hour, while “Xerud” dispenses about 77. The real question is whether the framing removes enough shame to make self-initiated sampling scale better than promoter-led outreach. The headline is not “a clever machine”. It is that the right framing can outperform manpower when the bottleneck is shame, not reach.

What taboo-category marketers can steal

  • Use an unbranded entry point. Let the experience earn consent before the logo arrives.
  • Match the venue to the conversation. Nightlife lowers barriers for relationship and intimacy topics.
  • Personalize the “why this sample”. Relevance reduces awkwardness and increases retention.
  • Make education feel like a bonus. Tips land better when they arrive inside a playful ritual.
  • Measure throughput honestly. Compare against the real baseline, not a best-case scenario.

A few fast answers before you act

What is Xerud, in one sentence?

An unbranded fortune-teller machine placed in nightlife venues that prints love predictions and discreetly dispenses matched condom samples with safer sex tips.

Why does the “fortune teller” disguise matter?

It gives people a culturally familiar reason to approach, which reduces embarrassment and makes the first interaction feel voluntary rather than confrontational.

What is the main marketing objective?

Increase trial and restart conversation in a category where social taboo blocks normal sampling and awareness tactics.

What is the biggest execution risk?

If the machine feels too obviously “a condom stunt”, the protective disguise collapses and usage drops. The socially acceptable reason to approach has to feel legitimate in the venue.

How can other taboo categories borrow this approach?

Pick a trusted ritual or interface people already opt into, then embed sampling and education as an unobtrusive “extra” that follows the ritual’s logic.