Tag: road trip

Volkswagen Smileage: Road Trips with Google

With the Volkswagen Smileage app, road trips are never going to be the same again. Powered by Google the app is set to socialise road trips world over.

To start earning Smileage you have to pair the app with your car and sign in with your Google account. Once synced, the app automatically connects each time you go for a ride.

Friends can then watch and comment on your journey in real time while you earn Smileage through shared photos, kilometers, checkins, comments, likes and punches from other nearby Volkswagen’s.

The car becomes a social object

The concept here is not just “tracking”. It is making the trip legible and interactive for people who are not in the car. Your drive becomes a live story, with reactions and contributions from friends.

  • Automatic connection. Pair once, then the app connects when you drive.
  • Live participation. Friends can watch and comment in real time.
  • Gamified reward loop. Points are earned through trip activity and social interactions.

Why the Google sign-in matters

Signing in with a Google account signals that this is more than a standalone app. It is built to plug into existing identity, location, and potentially mapping behavior. That is what enables a smoother experience and a more connected ecosystem around the trip.

Gamification that is tied to behavior

The points system is not abstract. It is linked directly to what happens on a trip. Photos, kilometers, check-ins, comments, likes, and even “punches” from nearby Volkswagens. The incentives are designed to encourage both movement and sharing.

  1. Drive. Kilometers and check-ins create baseline progress.
  2. Share. Photos create moments worth reacting to.
  3. Engage. Comments and likes add social energy.
  4. Connect. Nearby Volkswagens add community and surprise.

In connected consumer products, engagement grows fastest when real-world activity, identity, and social participation are designed as one loop.

What to take from this if you build connected experiences

  1. Reduce setup friction. Pair once. Auto-connect later.
  2. Design for spectators. The audience is part of the experience, not just the driver.
  3. Reward real activity. Gamification works best when points map to meaningful behavior.
  4. Use social to extend usage. Trips become more memorable when others can join in.

A few fast answers before you act

What is Volkswagen Smileage?

It is an app that pairs with your Volkswagen and Google account to make road trips social, letting friends follow and comment live while you earn points for trip activity and engagement.

How do you start earning Smileage?

You pair the app with your car and sign in with your Google account. Once synced, it connects automatically each time you go for a ride.

How do you earn points in the app?

Through shared photos, kilometers, check-ins, comments, likes, and “punches” from other nearby Volkswagens.

What is the main experience benefit for users?

Road trips become shareable in real time, turning the drive into a live story that friends can react to and participate in.

What is the transferable lesson for connected products?

If you combine automatic sensing with social participation and rewards tied to real behavior, you can turn routine usage into a repeatable engagement loop.

Mercedes-Benz: Tweet-Fueled Road Trip Race

In February this year four two-person teams left four cities, Chicago, Los Angeles, New York City, and Tampa Bay, to goto Dallas, Texas in a custom-designed Mercedes-Benz car that was fuelled by Twitter.

Of course the cars were not physically running on tweets, but virtually they were. The reason for Mercedes-Benz saying that the race was “Tweet-Fueled” was because each of the four teams had to get the support of their home cities to drum up enough support on Twitter to get them to the finish line in Dallas.

In the end the campaign had almost 30,000 active participants with over 72,000 Facebook Fans and 77,000 Twitter Followers who generated over 150,000+ tweets to power the cars. The campaign videos generated about 2 million views, while the twitter reach pushed over the 25 million mark.

Why “tweet-fueled” is more than a gimmick

The smart move is that social support is not commentary. It is the engine of progress. That turns spectators into participants, because every tweet has a clear meaning. It helps your team move.

  • Clear cause and effect. Tweets translate into distance and momentum.
  • City pride as a driver. Chicago vs LA vs NYC vs Tampa gives the story a natural rivalry.
  • Built-in recruiting. Teams need their cities, so they recruit friends to contribute.

How the campaign design created scale

The structure is simple. Four teams. One destination. A visible race. But it is the social mechanics that create the volume.

  1. Teams need advocates. Supporters feel like they are part of the outcome.
  2. Progress is trackable. People return when they can see movement and standings.
  3. Video extends the narrative. Moments from the road give the audience something to share beyond the scoreboard.

In real-time social entertainment, participation scales when the audience can visibly change the outcome, not just comment on it.

What to take from this if you build real-time social campaigns

  1. Make participation meaningful. If the social action changes the outcome, people care more.
  2. Create teams and identity. Groups recruit. Individuals browse.
  3. Design a visible progress loop. Standings and milestones keep engagement alive.
  4. Use content to refresh attention. Videos give people new reasons to re-share and re-engage.

A few fast answers before you act

What was the Mercedes-Benz Tweet-Fueled race?

It was a social-powered race where four teams drove from Chicago, Los Angeles, New York City, and Tampa Bay to Dallas, and their progress was powered virtually by Twitter support from their home cities.

Why were the cars called “tweet-fueled”?

Not because tweets powered engines physically, but because tweets served as the mechanism that enabled teams to accumulate the support needed to reach the finish line.

What were the reported results?

Almost 30,000 active participants, over 72,000 Facebook fans, 77,000 Twitter followers, more than 150,000 tweets, about 2 million video views, and Twitter reach exceeding 25 million.

Why does the city-based structure matter?

It creates rivalry and pride, which motivates supporters to participate and recruit others to help their team advance.

What is the transferable lesson?

If you can turn social activity into measurable progress toward a clear goal, you can convert audience attention into sustained participation.