Tag: Audi

AR in 2013: Three Retail-Ready Examples

Augmented Reality in 2013: when the real world becomes the interface

With smartphones and tablets becoming part of our everyday life, we also see more augmented reality apps mixing the virtual and the real world in 2013. Here are some examples from ARworks that recently caught my eye.

Audi Singapore Showroom app

For the opening of their biggest showroom in South-East Asia, Audi created AR experiences that allowed visitors to fly around the showroom building without actually boarding a plane, or drive the Audi R18 race car around Singapore at full speed without the risk of getting a ticket. What’s more, they even allowed visitors to personalize their individual license plates and then take photos with the car.

Dakar race in a shopping mall

A real Dakar desert racecourse was built for the new Opel Mokka on a 4mtrs long table that was placed in a shopping mall. Visitors could use the provided iPads to race against time and each other. The results were then shared on Facebook, and the weekly and overall winners received various prizes.

Christmas Ornament Sling

Deutsche Telekom, for their Christmas promotion, developed an iPad app where visitors could throw virtual Christmas ornaments containing their personal message onto a huge Christmas tree erected in a mall. A successful hit to one of the real ornaments on the tree lit it up through an integrated server application.

The pattern across all three: AR turns “watching” into doing

None of these examples treat AR as a gimmick. Each one uses the device as a bridge between curiosity and action. You explore a building. You race a course. You aim a message at a real tree. The screen stops being a place to consume. It becomes a tool to participate.

In retail and shopper environments, augmented reality works best when it turns a physical setup into a simple, repeatable action loop for the visitor.

The real question is whether your AR layer gives the visitor a simple verb and a payoff worth repeating.

Why retail is the natural habitat for AR

Retail already has the ingredients. Footfall, dwell time, and physical objects that can anchor the experience. AR simply adds a layer of viewer control. The visitor decides where to look, what to try, and what to share. This works because the physical anchor keeps the choice set small, so the device can turn curiosity into a low-friction action with an immediate outcome.

Extractable takeaway: AR earns its keep when the physical setup stays simple and the device turns it into a repeatable action that produces a visible outcome worth sharing.

What’s really being built here

These are not “apps.” They are engagement machines, meaning they turn a physical setup into an interaction loop with a reward and an easy share path. Each one creates a clear reason to interact, a clear reward for completing the action, and a clear path to share or repeat. That is how you turn novelty into behavior.

Four retail-ready AR mechanics to copy

  • Anchor it physically. Anchor the experience to a physical object people can gather around. A showroom, a tabletop course, a tree.
  • Give the visitor a simple verb. Fly, drive, race, sling. Actions beat features.
  • Design a tangible payoff. A photo, a score, a lit ornament. Make the outcome tangible.
  • Make sharing a by-product. Make sharing a natural by-product of the activity, not a forced button at the end.

A few fast answers before you act

What makes these 2013 AR examples feel “ready” for real audiences?

They are built around clear actions and clear rewards. The device is used to do something in the physical environment, not just view an overlay.

Which devices are central to these activations?

Tablets and phones are the delivery mechanism. The examples explicitly reference iPads and handheld devices for the AR interaction.

What role does sharing play in these concepts?

Sharing is tied to the activity. Photos with the car, results shared on Facebook, and personal messages sent as virtual ornaments.

What is the common mechanic across the three examples?

The camera-enabled device acts like a controller that links a real-world setup to a virtual experience, giving the viewer control over exploration and interaction.

How do you keep AR from feeling like a gimmick?

Make the overlay serve a real action and a visible outcome. If the visitor can do something concrete and see a result that is worth showing, the experience stops being novelty and starts being behavior.

Audi: Urban Future at Design Miami 2011

A 190m² LED city surface that reacts to people

Audi, to showcase its A2 concept at Design Miami 2011, created a 190 m2 three-dimensional LED surface that provided a glimpse of the future of our cities where infrastructure and public space is shared between pedestrians and driverless cars. The installation demonstrated how the city surface would continuously gather information about people’s movements and allow vehicles to interact with the environment.

The installation used a real-time graphics engine and tracking software that received live inputs from 11 Xbox Kinect cameras mounted above the visitors’ heads. Through the cameras, the movement of the visitors was processed into patterns of movement displayed on the LED surface.

In global mobility and smart-city work, embodied demos beat decks when you need belief fast.

The punchline: the street becomes an interface

This is a future-city story told through interaction, not a render. You do not watch a concept. You walk on it. The floor responds, and suddenly “data-driven public space” is something you can feel in your body. Here, “data-driven public space” means a shared surface that senses movement and responds with immediate feedback.

In smart city and mobility innovation, the fastest way to make future infrastructure feel believable is to turn sensing and responsiveness into a physical interaction people can experience in seconds.

Why it holds your attention

Because it turns an abstract topic, infrastructure sharing, sensing, autonomous behavior, into a single, legible experience. Your movement creates immediate visual feedback, and that feedback makes the bigger idea believable for a moment.

Extractable takeaway: If a future system is hard to explain, compress it into one cause-and-effect loop a person can control, then let the feedback do the convincing.

What Audi is signaling here

The real question is whether a smart-city vision can be made legible through a single, shared interaction.

A vision of cities where surfaces sense movement continuously and systems adapt in real time. Not just cars that navigate, but environments that respond.

Moves to borrow for experiential design

  • Make the future physical: Translate complex futures into one physical interaction people can understand instantly.
  • Show the feedback loop: Use real-time input, processing, output, so the concept feels alive.
  • Let visitors generate the proof: Make the visitor the driver of the demo so their movement generates the proof.

A few fast answers before you act

What did Audi build for Design Miami 2011?

A 190 m2 three-dimensional LED surface installation showcasing an “urban future” concept tied to the Audi A2 concept.

What was the installation demonstrating?

A future city surface that continuously gathers information about people’s movements and enables vehicles to interact with the environment.

How was visitor movement captured?

Visitor movement was captured via 11 Xbox Kinect cameras mounted above visitors’ heads, feeding live inputs to tracking software.

What was the core mechanic?

Real-time tracking of visitor movement was translated into dynamic patterns displayed on the LED surface.

Why did this format make the idea feel believable fast?

Because visitors could trigger immediate feedback with their own movement, turning an abstract “responsive city” claim into a felt experience.

Audi City London: Future of Auto Retail

To solve space challenges at its retail outlet in Piccadilly Circus, Audi has used groundbreaking technology to present its growing model line-up.

Visitors can now digitally select their vehicle from several hundred million possible configurations and experience it in realistic 1:1 scale on special powerwalls. Here, “powerwalls” are wall-sized, high-resolution display surfaces built for life-size visualization.

Various details such as drivetrain, bodyshell, LED light technology etc are presented with interactive gestures, touch and physical sample recognition methods. Physical sample recognition means the system detects physical samples as an input. The whole immersive experience helps make the innovations understandable on an intuitive level.

The future of automotive retail is here and Audi is leading the way, with plans to roll out the experience at 20 locations in major international cities by 2015.

Why Audi City matters beyond “wow”

This is not digital for digital’s sake. It is a retail operating model that turns limited floor space into effectively unlimited shelf space, without forcing the customer to imagine the product from a brochure or a small screen.

Extractable takeaway: When physical space is scarce, move your long tail of options into a high-fidelity interface so the store sells decisions, not inventory.

  • Scale without inventory. Hundreds of millions of combinations without storing hundreds of cars.
  • Confidence through realism. A 1:1 representation reduces the gap between selection and purchase.
  • Innovation made tangible. Drivetrain, bodyshell, and lighting become understandable through interaction.

The showroom becomes an interface

Audi City treats the store like an interface layer between customer intent and product complexity. Gesture, touch, and physical sample recognition are not gimmicks. They are interaction patterns designed to help people explore, compare, and decide.

That is the critical shift. Instead of staff explaining everything verbally, the environment itself becomes the explainer. The real question is whether your showroom is optimized to help customers decide, or just to show what you have in stock. Because the interface externalizes complexity into something people can manipulate, it shortens the explanation loop and increases decision confidence.

In global automotive retail, immersive configuration experiences matter most when they reduce decision friction without expanding showroom footprint.

What this signals about the future of automotive retail

If Audi rolls out this concept across major cities, the implication is clear. Physical retail will not disappear. It will evolve into fewer, smaller, higher-impact locations that are designed for configuration, education, and decision-making, while fulfilment happens elsewhere.

  1. Fewer cars on the floor. More options in the system.
  2. More guided discovery. Less brochure-driven selling.
  3. More consistent global experience. Less dependence on local store size.

What to take from this if you run retail or CX

  1. Use digital to remove physical constraints. The business problem here is space, not “innovation theatre”.
  2. Design interaction for comprehension. Gestures, touch, and samples work when they help people understand complexity quickly.
  3. Make exploration feel premium. 1:1 scale and high fidelity visuals create confidence and desire.
  4. Separate “experience” from “inventory”. Let stores sell decisions, not stock.

A few fast answers before you act

What is Audi City London?

It is an Audi retail concept in Piccadilly Circus that uses large digital powerwalls to let visitors configure vehicles from hundreds of millions of combinations and view them in realistic 1:1 scale.

Why does 1:1 scale matter in a configurator?

It reduces uncertainty. People can judge proportions, design choices, and visual details more confidently than on a small screen.

How does the experience help explain innovation?

By presenting components like drivetrain, bodyshell, and LED lighting through interactive exploration using gestures, touch, and physical sample recognition.

What business problem does Audi City solve?

It addresses limited showroom space while still presenting a broad and growing model line-up and configuration depth.

What is the transferable lesson for other retailers?

Use immersive digital interfaces to expand choice and understanding without expanding physical footprint, and design interactions that make complex decisions feel intuitive.