Spirit of Giving

Canadian airline WestJet is hoping to follow up on the huge success of last year’s ‘Christmas Miracle‘ campaign, in which the airline bought personalised gifts for a flight of unsuspecting passengers. The campaign video went viral and got over 36 million YouTube views.

Now for their latest campaign ‘Spirit of Giving’ they teamed up with Canadian charity Live Different to buy personalised gifts for the community of Nuevo Renacer near Puerto Plata in the Dominican Republic.

In the released campaign video, a virtual purple-clad Santa is seen asking the residents to name an item they wanted for this holiday season. Then at a special Christmas party WestJet employees along with Santa are seen presenting each of the items that have been asked for. The video which has been online for just three days has already received over half a million YouTube views.

Christmas Surprise

It’s that time of the year again! So here is my last and very Christmassy post for the year. 😉

Airports during the holiday season are generally filled with disgruntled people facing delays, lost luggage and other mishaps. So Canadian airline, WestJet decided to use this moment to treat weary travelers with a Christmas miracle.

With the help of a virtual Santa Claus, the airline asked unsuspecting passengers waiting to board their flights to Calgary from Toronto and Hamilton International Airports what they had on their Christmas wishlists this year.

Then with more than 150 WestJet employees they set about playing Santa’s elves, gathering personalized presents and delivering them to the Calgary airport before the unsuspecting passengers landed. At the baggage claim the passengers received their holiday miracle…

This however was not WestJet’s first attempt into spreading airport Christmas cheer. Last year, the airline had created a Christmas themed flash mob, complete with dancing elves, in the middle of an airport…

I would also like to take this opportunity to wish all my readers a Very Merry Christmas and a Happy New Year. Here’s a lovely remake of “Little Drummer Boy” by Pentatonix to bring this last Ramble of the year to a close. 😎

Heineken Carol Karaoke

What if you were singing holiday carols to a few friends at a karaoke bar, when suddenly your performance became a concert broadcast before thousands on the Jumbotron at a professional basketball game, in Times Square and on the screens of nearly every New York City taxicab. Would you keep singing?

That is the setup behind Heineken’s Carol Karaoke. It starts as a small, friendly singalong, then flips into a “will you or won’t you” decision in seconds. Keep going and you are suddenly performing for strangers at scale. Stop and you walk away from the moment.

How the stunt works

The mechanism is deliberately clean. Invite people to sing. Reveal the twist. Put a choice in front of them with no time to overthink. The broadcast layer is what raises the stakes, but the real content is the decision itself.

It is also built for the social era without relying on a hashtag to do the work. The reaction is the story. The story becomes the share unit.

In big-city holiday campaigns, the fastest route to earned attention is a simple public challenge that people can imagine themselves facing.

Why it lands

Karaoke is already a controlled embarrassment. The campaign simply stretches that discomfort from “friends in a booth” to “a city watching”. That tension creates instant empathy and instant curiosity, because nearly everyone knows what it feels like to sing badly, and nearly everyone has imagined what it would feel like to be exposed.

Heineken positions itself as the catalyst for crossing that line, not the judge of the performance. The brand role is enabling, and the payoff is human.

Business intent

This is branded entertainment built around social courage. It connects Heineken with celebration behavior, and it manufactures a holiday moment that people will retell, because the premise is easy to repeat and the outcome is emotionally satisfying.

What to steal

  • Use a decision, not a slogan. Put real choice in the frame and you get real reaction.
  • Make the twist explainable in one sentence. If the idea cannot be retold instantly, it will not travel.
  • Raise stakes with environment, not complexity. Big screens and public broadcast do more than extra rules.
  • Cast ordinary people. Relatability is what turns “a stunt” into “I can picture myself there”.

A few fast answers before you act

What is Heineken Carol Karaoke?

It is a surprise karaoke activation where people singing holiday carols are suddenly offered a choice. Keep singing and be broadcast publicly to a much larger audience, or stop and walk away.

Why does the “will you or won’t you” structure work?

Because the content is the decision under pressure. That creates tension, authenticity, and a clear emotional arc that viewers follow in seconds.

What role do out-of-home screens play in the idea?

They turn a private performance into a public moment instantly. The scale shift becomes the stakes, and those stakes are immediately legible to anyone who has ever felt stage fright.

What makes this kind of stunt shareable?

The setup is retellable in one line, and the payoff is emotional and human. People share it to relive the moment of courage, not to explain a complicated mechanic.

How can a brand adapt this idea without a Jumbotron?

You can swap the “big screen” for any sudden jump in visibility that feels real. For example, a live in-venue feed, a public projection, a partner-owned network of screens, or an unexpected “broadcast” to a larger nearby audience.