Tag: football fans

Coca-Cola Peace Machines

Small World Machines. India and Pakistan meet through a Coke

Over the years Coca-Cola keeps experimenting with vending machines and tries to make them much more than the average soda-spitter-outer. It places two machines, one in India and the other in Pakistan, and turns them into a communication portal. These “Small World Machines” allow citizens from both countries to interact with each other and complete shared tasks. The machines reward them with a Coke. The results…

Fair Play Machines. Inter and Milan fans can only give to rivals

The success of that has inspired Coca-Cola to once again bring fighting parties together. Now instead of bringing together nations at odds, it has tapped into the rivalry between Italian soccer teams Inter and Milan.

To ease the aggression between the fans, Coca-Cola installed their “Fair Play Machines” on opposite sides of Milan’s San Siro stadium as the teams faced off. Pressing the button of one machine dropped a Coke can down the chute of that on the side of the rival team. So this way rivals could only receive Cokes from each other. The results…

What this teaches about “peace” as a design problem

The strongest move is not messaging. It is creating a constraint that makes cooperation the easiest path to a reward. When a machine encodes that rule, behaviour shifts without anyone needing to preach.

A few fast answers before you act

What are Coca-Cola “Peace Machines” in this context?

They are vending machine concepts that turn a simple Coke transaction into a social interaction, designed to reduce tension between rival groups.

What is the core mechanic of the Fair Play Machines?

Pressing the button on one machine sends a Coke to the machine on the rival side. Rivals can only receive Cokes from each other.

How do Small World Machines relate to this?

They use the same principle. A machine becomes a bridge, enabling people in opposing contexts to interact and complete shared tasks that lead to a reward.

What is the main design lesson for brands?

If you want behaviour change, build the rule into the experience. Make the cooperative action the trigger for the reward, and keep it simple enough to understand instantly.

Heineken: UEFA Giveaway

Here are two campaigns that Heineken created in Europe to give away seats for the UEFA Champions League finals in London last month.

Heineken: The Negotiation

Heineken challenged football fans at a furniture store in the Netherlands to convince their ladies to buy a $1899 set of plastic stadium chairs for their home. If they managed to pull it off, they would win a trip to the final. The result:

Heineken: The Seat

In Italy, Heineken hid 20 tickets under 20 Wembley seats and spread them around Rome and Milan. Fans then had only one hour to find them and secure their place at the final. The result:

Two different mechanics, one sponsorship objective

Both ideas do the same strategic job. They make the sponsorship feel like something you can play, not just something you watch.

In European football sponsorship, ticket scarcity is a powerful emotion. Brands win when they turn that emotion into participation that fans can retell in one breath.

Why these promos travel so easily

The Negotiation works because it stages a recognisable domestic conflict and turns it into a public challenge. You do not have to care about Heineken to enjoy the tension. You just need to recognise the situation.

The Seat works because it feels like a real-world game with an unfair advantage for the most alert fans. A one-hour window and a physical search turns “tickets” into a quest, and the city becomes the interface.

What to steal for your next high-value giveaway

  • Do not just “give away”. Build a mechanic that proves fandom or commitment in a fun way.
  • Make it legible in five seconds. If people cannot explain the rules instantly, the idea will not spread.
  • Use time pressure carefully. A short window creates urgency, but it must still feel fair.
  • Let the prize stay pure. The reward is the story. The brand should be the enabler, not the gatekeeper.

A few fast answers before you act

What is the core mechanic in Heineken’s Negotiation?

A persuasion challenge staged in a real retail environment. The couple dynamic is the entertainment engine, and the prize converts the tension into a payoff.

Why does a scavenger hunt work for high-demand tickets?

Because it turns passive desire into active effort. The search itself becomes the content, and the winners feel like they earned the prize rather than being randomly selected.

What is the main sponsorship benefit of campaigns like these?

They convert a sponsorship from branding to experience. The brand becomes part of how fans remember the final, not just a logo around it.

What is the biggest risk with “race” mechanics?

Perceived unfairness. If the rules, locations, or timing feel stacked, the conversation flips from excitement to frustration.

What should you measure beyond video views?

Look for participation rate, speed of uptake, earned media pickup, and how often people retell the mechanic in social posts. Those indicate whether the idea actually travelled.

The Rugbeer Machine

Argentina is the country with most football fans in the world. But in their northern Salta province, the New Zealand of Argentina, everybody loves rugby! So Salta Beer set out to give the rugby fans from Salta a live and unique experience.

Their agency Ogilvy Argentina created the first of its kind vending machine that gives rugby players what they want most for doing what they do best i.e. one cold Salta Beer per tackle. 😎