Coca-Cola Live Tweets #LetsEatTogether

Coca-Cola in Romania seems to have broken new ground in the country with its integration between Twitter and TV, as it included live consumer tweets during its ad.

The insight for the campaign came from the fact that in Romania 60% of people don’t eat meals together, but instead eat them alone while sitting in front of their TV. So Coca-Cola decided to use tweets to create open invitations for people to actually come together and have a meal with a Coke.

As shown in the video below, the TV ad included a subtitle bar that was used to run the tweets that consumers sent using the hashtag #LetsEatTogether. Coca-Cola’s ad agency, MRM Worldwide, then edited the tweets and inserted five to seven of them into each ad placement.

The campaign increased Coke’s Twitter followers in Romania by 15% as hundreds of tweets were aired on TV. The campaign even made it to the evening news as its uniqueness made Romanians wait everyday for the ad.

Why this Twitter plus TV integration worked

The execution is simple. It borrows the visual language of TV subtitles, then uses it for social proof. Viewers see real people inviting others to eat together, in real time, inside the ad break itself. That makes the message feel less like a brand instruction and more like a public invitation.

It also turns participation into a lightweight ritual. Tweet the hashtag. Watch for your message. Share the moment when it appears. The format gives people a reason to keep an eye out for the ad, which is the opposite of what usually happens during commercials.

What to steal if you design campaigns with live participation

  • Use a single, explicit mechanic. One hashtag, one behavior, one clear outcome.
  • Make the audience visible inside the media. The tweets are not a second screen. They are on the primary screen.
  • Curate without killing authenticity. Editing keeps it brand-safe while still feeling consumer-led.
  • Reward repeat viewing. New tweets each placement create a reason to watch again.

A few fast answers before you act

What did Coca-Cola Romania do in this campaign?
They integrated live consumer tweets into a TV ad by running curated hashtag messages in a subtitle bar during the commercial.

What was the insight behind #LetsEatTogether?
That many people in Romania ate alone in front of the TV, so the campaign used tweets as open invitations to share meals together.

How were tweets handled for broadcast?
Tweets using #LetsEatTogether were edited and five to seven were inserted into each ad placement by the agency.

What changed in performance?
Coke’s Twitter followers in Romania increased by 15% and hundreds of tweets were aired on TV.

What is the core lesson for cross-media experiences?
If you bring live participation into the primary screen, you can turn an ad break into an event people actively watch for.

ROM: The American Takeover wrapper switch

ROM, made by Kandia Dulce, is the traditional Romanian chocolate bar wrapped in the national flag. It has a nostalgic consumer base. But with younger Romanians it was losing ground to cooler American brands.

So McCann Erickson Bucharest launched “The American Takeover.” ROM’s familiar wrapper was replaced with an American-flag version to provoke the country’s ego and force a reaction. It is a risky deception, because the packaging is the product’s identity.

In heritage FMCG categories, packaging is not a skin. It is a symbol people feel they own.

The trick was not the wrapper, it was the public reflex

The campaign doesn’t try to persuade with copy. It creates a cultural irritant and then lets people do the storytelling for it. The outrage, debate, and defensiveness are the mechanism that “refreshes” ROM back into relevance for the people who had stopped paying attention.

The reveal is what makes the stunt more than trolling. The brand flips the wrapper back and turns the backlash into a point about identity, pride, and what it means when local icons try to imitate foreign cool.

Why it worked: it made “cool” feel like betrayal

Younger audiences often default to global brands because the signals are easy. ROM makes that default choice emotionally expensive for a moment. When you see a national icon wearing another flag, you are forced to pick a side, even if you didn’t plan to care.

Standalone takeaway: If you want to revive a heritage brand with youth, you can borrow attention from the culture war around it. But you must do it with a clear reversal and a clear message, otherwise you just burn trust.

What McCann actually engineered

  • A single visual change that could be understood instantly.
  • A provocation that invited discussion beyond advertising channels.
  • A redemption arc that lets the audience feel proud again, and lets the brand look clever rather than cynical.

What to steal if you are refreshing a legacy brand

  • Change one symbol, not everything. One sharp deviation creates clarity and talkability.
  • Build a reversible stunt. You need a planned way back to safety once the reaction peaks.
  • Let people carry the message. When the audience argues for you, the brand feels revalidated.
  • Respect the sacred bits. If the brand has a national or cultural role, treat it like identity, not aesthetics.
  • Make the reveal the moral. The stunt is the hook. The reveal is the brand meaning.

A few fast answers before you act

What is “The American Takeover” for ROM?

It is a campaign where ROM replaced its Romanian-flag wrapper with an American-flag version to provoke public backlash, then used the reaction to reassert Romanian pride and renew interest in the brand.

Why was the wrapper switch so risky?

Because ROM’s wrapper is a national symbol as much as a pack design. When you touch that symbol, people react emotionally, not rationally.

What did the campaign win?

It went on to win top honours at Cannes Lions, including the Grand Prix in Promo & Activation, and it is also credited with winning the Direct Grand Prix.

What is the core lesson for consumer brands?

If your brand is culturally owned, you can regain relevance by staging a public argument about what it stands for. But the argument must end in a respectful reaffirmation, not a cheap shock.

When should you not copy this approach?

If you cannot control the reversal, if the symbol you are provoking is too sensitive, or if your brand does not have enough goodwill to survive a week of anger.