Jeep Puzzle for Twitter

Leo Burnett Iberia is running “Jeep Puzzle”, a first of it’s kind online action that turns the microblogging platform Twitter into a real playground.

The competition invites users to complete puzzles using several different images from Twitter profiles. Each puzzle represents landscapes which only Jeep can access. Users who complete any of the puzzles can win prizes including T-shirts with the exclusive Jeep Icon design.

Leo Burnett Iberia created more than 371 Twitter profiles in order to include all the puzzles and their pieces. Ten main Twitter profiles each follow 36 profiles!

  • @waterfallpuzzle
  • @beachpuzzle
  • @desertpuzzle
  • @mountainspuzzle
  • @icebergpuzzle
  • @forestpuzzle
  • @snowpuzzle
  • @volcanopuzzle
  • @rockspuzzle
  • @cavepuzzle

Why this worked on Twitter

The clever part is that the “platform limitation” became the mechanic. Instead of treating Twitter profiles as static identity pages, the campaign used profile images as modular puzzle tiles. Following connections became navigation. And discovery became play.

It also kept the brand role tight. Jeep did not need to explain features. The landscapes did that. Each completed scene stood for the places “only Jeep can access”, and the reward system (exclusive Jeep Icon T-shirts) made participation feel earned.

What to borrow for social mechanics

  • Build the experience out of native objects. Here it is profiles and following.
  • Make progress visible. Every solved piece changes what the user can see next.
  • Let the content carry the brand promise. The landscapes are the message.

A few fast answers before you act

What is Jeep Puzzle?
It is an online competition that turns Twitter into a puzzle playground by spreading puzzle pieces across multiple Twitter profile images.

How do participants play?
They complete puzzles by navigating across profiles and assembling the images that form Jeep-accessible landscapes.

How many profiles were created for the campaign?
More than 371 Twitter profiles were created to host the puzzles and their pieces.

What are the main puzzle hubs?
Ten main Twitter profiles each followed 36 profiles, grouped by landscape themes like waterfall, beach, desert, and more.

What could players win?
Prizes included T-shirts featuring the exclusive Jeep Icon design.

Orange UK: Singing Tweetagrams

When “say it on Twitter” becomes “say it in song”

Got a friend who needs cheering up? Or maybe you just want to tell them that you love them, miss them, or really like their new haircut. Now you can say it with Orange UK’s new singing tweetagram.

The mechanic: hashtags in, custom songs out

It works like this. You write the tweetagram message to someone, adding the hashtag #singingtweetagrams. Orange then picks the best ones and has the Rockabellas record the message in song within a few hours. Orange then uploads the song and tweets it to you with a link, so you can send it on to the person.

A tweetagram is a short message written in the native language of Twitter, then converted into a personalized media artifact that feels like it was made for one person.

In consumer social marketing, the strongest hashtag activations reward participation with a tangible output that people can share without extra explanation.

Why it works: the reward is the content

The clever part is that the prize is not a discount or a badge. The prize is the thing you actually want to share. A custom song is inherently gift-like, and it gives the sender social credit while giving the receiver a genuine moment.

This also reduces the usual user-generated content risk. Users write the raw line, but the brand controls selection, production, and final output quality.

When a brand turns a user’s message into a polished artifact and returns it quickly, it converts “engagement” into a keepsake. That creates higher motivation to participate and higher likelihood of forwarding.

The operational question: can Orange produce at internet speed?

The question will be whether they can keep up the pace set by Wieden + Kennedy in its Old Spice effort, which was described at the time as producing more than 180 videos in a couple days and pumping out responses nearly immediately.

That comparison matters because the magic is not only the idea. It is the turnaround time. If the lag feels slow, the moment passes and the sender stops feeling clever for trying.

What to steal if you want this to travel

  • Make the output unmistakably personal. Names, in-jokes, and direct address beat generic templates.
  • Return value fast. “Within hours” is part of the product, not a service detail.
  • Keep creation native. Let people use the platform behavior they already know. Here it is a tweet plus a hashtag.
  • Curate to protect quality. Selection is a feature. It keeps the final artifacts share-worthy and on-brand.

A few fast answers before you act

What is Orange UK’s Singing Tweetagrams campaign?

It is a Twitter-based activation where people post a message with #singingtweetagrams. Orange selects some messages and has the Rockabellas record them as short personalized songs, then sends the result back as a shareable link.

Why is “speed” so important in this format?

Because the sender’s motivation is tied to the moment. Fast turnaround keeps the interaction feeling live, current, and socially relevant.

What role does curation play in making it work?

Curation protects output quality and brand tone. Users provide raw inputs, but the brand controls which messages become finished content.

How is this different from typical user-generated content contests?

The reward is not external. The reward is the finished content itself, which is designed to be shared and kept.

What is the biggest execution risk?

Production bottlenecks. If demand outpaces recording capacity, turnaround slows and the concept loses the real-time feeling that drives participation.

Norms Restaurants: Social Media Above-the-Line

A TV spot that treats social as the main stage

Here is a new TV spot promoting the NORMS Restaurants Facebook page. It does something different. The commercial is grounded in social media rather than simply being an add-on.

How it works: the channel is the creative, not the CTA

The mechanism is straightforward. Instead of telling you to “go to Facebook”, the spot behaves like social. It borrows the language, pacing, and cultural cues of the feed, then uses TV as the amplifier.

In US regional restaurant brands, social channels can function as a 24/7 extension of the dining room: service, deals, personality, and community in real time.

Why it lands: the message and the operating model match

Just as social media never sleeps, NORMS Restaurants also never closes. They are open 24 hours a day. That alignment matters. The spot is not trying to look modern. It is connecting a true operational differentiator to a behaviour that is always on.

The intent: make “follow us” feel like utility

The point is not only awareness. It is habit formation. If the brand is always open, then the social presence can be positioned as always available too, with updates that feel useful, timely, and worth checking.

Early results the brand shared at the time

This family owned business shared the following success within 10 days of the TV commercials:

  • Gained 1,000 fans on Facebook
  • Gained 150 followers on Twitter

What to steal if you want social to be “above the line”

  • Make the channel the idea. If you lead with social, the creative has to feel native to how social behaves.
  • Anchor the message in something operationally true. “Always on” lands when the business actually is.
  • Give people a reason to follow, not just a reason to notice. Utility beats slogans for repeat behaviour.
  • Measure fast, then iterate. If the goal is followers and engagement, build feedback loops early.

A few fast answers before you act

What is different about this NORMS TV spot?

It is built around social media as the core creative idea, not as a last-second add-on call-to-action.

What is the main mechanism that makes it work?

TV is used as the reach layer, while the creative language is intentionally social-native, so the handoff to Facebook and Twitter feels natural.

Why does the “social never sleeps” line fit NORMS?

Because NORMS is positioned as open 24 hours a day, so the always-on idea matches the operating model instead of feeling like marketing theatre.

What is the business goal behind grounding a TV spot in social?

To turn awareness into ongoing follow behaviour, so the brand gains a direct channel for repeat visits, offers, and relationship building.

What is the most transferable takeaway?

If you want social to sit above the line, treat it as the product experience, then use mass media only to accelerate adoption.