Coca-Cola: First Drinkable Advertising

You are looking at a Coke Zero ad on a billboard, on TV, in print, or even on radio. Instead of just watching it, you Shazam it. On your phone, Coke Zero appears to pour into a glass on-screen, and that moment converts into a free Coke Zero coupon you can redeem at select retail stores across the US.

The premise is blunt and smart. Many people think they know the taste of Coke Zero, but they actually do not. So Ogilvy & Mather creates a campaign where the quickest route from awareness to belief is not another claim. It is immediate trial.

How “drinkable” advertising is engineered

This execution turns Shazam into a universal call-to-action layer across media.

  • Any channel can trigger the experience. Billboard. TV. Print. Radio.
  • The smartphone becomes the conversion surface. Visual payoff first, then the coupon.
  • The coupon bridges straight into retail. “Try it now” becomes a physical action, not a brand sentiment.

The important part is not the novelty of animation. It is the end-to-end path from message to product-in-hand.

Why this works as shopper marketing, not just a stunt

The campaign is designed to reduce the classic friction points that kill trial.

  • No guessing what to do next. Shazam is the behaviour.
  • No abstract promise. The ad demonstrates “taste” by pushing you to the real thing.
  • No delayed gratification. The reward is immediate and concrete. A redeemable coupon.

It is experiential marketing that does not require a pop-up installation or a live event. The experience travels with the media buy.

In performance-led shopper marketing, the fastest path from awareness to belief is reducing trial friction and making redemption immediate.

The pattern to steal

If you are trying to drive trial at scale, this is a reusable model.

  1. Create a single interaction that works across channels.
  2. Use mobile to make the experience feel personal and immediate.
  3. Close the loop with a retail mechanic that is simple to redeem.

Do that well, and “engagement” stops being a vanity metric. It becomes a measurable bridge to purchase.


A few fast answers before you act

What makes this advertising “drinkable”?

Shazaming the ad triggers a mobile experience that ends in a free Coke Zero coupon. It is designed to turn exposure into real-world trial.

Why use Shazam in the first place?

It provides a consistent interaction across media formats, including channels where clickable links do not exist.

What business problem is this solving?

Driving immediate trial for a product where many people assume they already know the taste, but have not actually experienced it.

What is the key CX detail that makes it work?

A simple, familiar action. One step to trigger, then a clear reward that can be redeemed in-store.

Coke Zero: Find Your Online Lookalike

A social experiment built on the “evil twin” feeling

If you have ever reckoned you have an evil twin somewhere else in the world, or that you were separated at birth but no one has got round to telling you, Coke Zero’s “worldwide social networking experiment” plays directly into that curiosity.

Coke Zero created a Facebook app called the “Facial Profiler” with one clear aim: find your online lookalike.

Coke Zero Facial Profiler App

The mechanic is simple and self-explanatory. You upload a photo to the database. Coke analyses the facial characteristics and attempts to find the nearest match from other uploaded images.

In global FMCG marketing, lightweight social utilities can turn personal identity-curiosity into mass participation with minimal friction.

Why it spreads without feeling like an ad

This works because the “reward” is social, not transactional. People want to see the result, they want to show friends, and they want friends to try it back, which increases the pool of uploaded images and improves the matching for everyone.

There is also a built-in tension that keeps it sticky: the match is never perfect, which invites replay, comparison, and conversation rather than closure.

Where the brand message sits in the experience

The campaign does not argue product attributes head-on. Instead, it borrows the logic of the product proposition and turns it into a human metaphor: “close enough” can still be compelling.

The idea behind the campaign is: ‘If Coke Zero has the taste of Coke…is it possible that someone out there has your face?’.

What to steal for your next participation mechanic

  • Start with a universal itch. Identity, comparison, and “who do I look like” is instantly legible in any market.
  • Make the first step frictionless. One upload, one result, immediate payoff.
  • Let the community improve the product. Every participant makes the experience better for the next one.
  • Encode the proposition in the mechanic. The “same taste” claim becomes a story people can experience, not just hear.

A few fast answers before you act

What is Coke Zero’s Facial Profiler?

It is a Facebook application that invites people to upload a photo and then returns the closest lookalike match from other uploaded images in the database.

How does the campaign mechanic work?

Participation creates the asset. Users contribute photos, the system compares facial characteristics, and the database grows with every upload, which increases the chance of finding a “near match”.

Why does this kind of idea get shared?

Because the output is personal and social. The result is fun to show, fun to debate, and it prompts friends to try it too, which naturally amplifies reach.

What is the business intent behind the experience?

To make the Coke Zero proposition memorable by translating “close enough to Coke” into a human analogy, so the brand message is felt through participation rather than explained through claims.

What is the most transferable lesson for digital campaigns?

Build a simple loop where the audience action creates the content, the content creates conversation, and the conversation recruits the next participant.