Twitter on Airtel

Airtel leans hard into a simple story. Twitter is now on your phone as an SMS habit, and Airtel wants you to associate that convenience with its network. Three TVCs carry the message with different scenarios. Sky Diver, Hitch Hiker and Guitar.

Sky Diver

Hitch Hiker

Guitar

The tie-up. Twitter via SMS lands in India

Twitter is available via SMS in the US, Canada, UK and New Zealand. With a tie-up with Airtel, it now ventures into India. This exclusive period lasts four weeks, after which other service providers in India also start offering the service.

What Airtel is really doing with the ad series

To fully exploit the exclusivity window, Airtel runs a series of ads designed to make consumers associate Twitter with the Airtel brand. It is a classic “own the launch” move. Be the default mental link between the new behaviour and the network that enables it.

The product detail that makes it feel frictionless

The deal enables Twitter to send below-140-characters tweets at the rates of regular SMS messages and receive them for free.

Kudos to the creative team from Rediffusion Y&R.


A few fast answers before you act

What does “Twitter on Airtel” mean in this context?

It means tweeting and receiving tweets through standard SMS, positioned as a simple mobile habit that works on Airtel during an initial exclusivity window.

Why run multiple TVCs for the same message?

Because repetition needs variation. Multiple scenarios help the “tweet anywhere” behaviour feel broadly relevant, not tied to one type of person or moment.

What is the commercial intent of the four-week exclusivity?

To own early association. If people learn the behaviour through Airtel first, Airtel becomes the default brand people link to “Twitter by SMS” even after competitors launch it too.

What is the key lesson for partnerships like this?

Product access is not enough. You have to teach the behaviour quickly, at scale, while you still have the right to say “only here”.

Social Media Happiness

In a first of it’s kind undertaking, we are seeing Coca Cola using social media marketing and a travel campaign to tap into regular people to be their “Happiness Ambassadors” and travel the world for the whole of 2010 and document their entire quest via blog posts, tweets, YouTube videos, TwitPics, and other social media mentions.

Currently their is a contest in progress to shortlist the brand ambassadors whose mission will be to find happiness in the 206 different countries that sell Coca-Cola products across the world.

Expedition-206

The winning three-person team will begin their journey on January 1, 2010 and attempt to travel more than 150,000 miles in 365 days, visiting each of the 206 countries where Coca-Cola is sold. Their duty will be to engage with local denizens and uncover what makes them happy. After which they are to share their experiences online, and complete tasks in each country as determined by online voters.