retail marketing 5 | SunMatrix Ramble

Pinterest 2012: Early Brand Campaigns

Pinterest is one of the most talked about and fastest growing social networks of 2012. What makes this social site different from the others is its pinboard-styled social photo sharing feature that allows users to create and manage theme-based image collections.

Since it is still very new, a lot of major brands do not know what to make of it. However, a couple have already found creative ways to exploit the potential of the new social media destination.

Why the native loop matters

In early-stage social platforms, the first campaigns that win tend to be the ones that treat the platform’s native behavior, pinning, collecting, repinning, as the mechanic, not as an afterthought. The native loop, the repeatable cycle of pinning, repinning, and collecting, is what makes participation feel like curation instead of work.

In global consumer brands and agencies, early pilots work best when the platform’s native loop is the unit of design, not a channel to paste old formats into.

The real question is whether your idea makes the platform’s default action rewarding before you add any media spend.

Brands should ship only what is native-first, and skip anything that needs heavy explanation to feel like it belongs.

Four early Pinterest plays worth studying

Women’s Inspiration Day by Kotex

In Israel, Kotex reportedly identified 50 inspiring women and looked at what they were pinning on Pinterest, then sent them virtual gifts. If they re-pinned the gift, Kotex would send a real gift by mail. Smoyz, the agency behind the effort, claims nearly 100% of the women posted something about their gift, not only on Pinterest, but on Facebook, Twitter and Instagram.

Puzzle by Peugeot Panama

Peugeot Panama ran a contest that awarded fans who completed their Pinterest puzzle. The brand’s Pinterest presence featured images of cars running over two or more boards. In each case, a board was missing. To get the missing pieces, fans had to go to Peugeot Panama’s website to find and complete the full image set.

Color Me Inspired by Guess

Guess challenged its fans to create boards based on four spring colors: Noir Teal, Hot House Orange, Red Hot Overdue and New Plum Light. Participants were asked to title their boards as “Guess My Color Inspiration” and pin at least five images, each tagged with #GUESScolor, in them. Four winners were then chosen by fashion bloggers Kristina Bazan of Kayture, Michelle Koesnadi of Glisters and Blisters, Jennifer Rand of Belle De Couture and Samantha Hutchinson of Could I Have That.

Pinterest Lottery by British Midland International

British airline “bmi” launched a game of chance to engage its fans. With “Pinterest Lottery”, bmi encouraged fans to re-pin up to six images of its travel destinations Beirut, Dublin, Marrakech, Moscow, Nice, London and Edinburgh. At the end of each week, the company chose a number at random, and users who had re-pinned the image with that number qualified for a chance to win a free return flight.

What these early campaigns get right

These ideas differ in execution, but they all turn Pinterest behavior into a simple loop you can complete and share.

Extractable takeaway: When a platform is new, design around the action people repeat, then let the reward validate the behavior, not the other way around.

They make “repin” the action, not the decoration. The platform behavior is the participation mechanic.
They reward curation. People are not asked to broadcast. They are asked to build a board that reflects taste.
They turn visuals into utility. Gifts, missing puzzle pieces, color palettes, destination boards. Each idea uses images as a system, not as wallpaper.

Rules for your first Pinterest test

Start with one native behavior. Make it do the heavy lifting, then build the incentive around it.
Design for identity, not reach. Boards are self-expression. Campaigns that respect that feel less like ads.
Keep the rules explainable. If the mechanic cannot be retold in one sentence, participation drops.

A few fast answers before you act

What made Pinterest feel different from other networks in 2012?

Its core object was a curated pinboard. People collected and organized images by theme, which made self-expression look like curation rather than status updates.

What is the common pattern across these early brand campaigns?

They use Pinterest’s native loop. Pin, repin, collect, complete, as the interaction, then attach a reward or outcome to it.

Why did Kotex’s approach travel well?

Because the output was personal and “worth pinning”. The gift reflected what someone had already revealed about themselves through their boards.

Why do puzzle and lottery mechanics fit Pinterest?

Because Pinterest already feels like collecting. Turning boards into completion tasks or numbered sets makes the platform behavior feel like a game, not a campaign.

What is the biggest risk when brands jump onto a new platform too early?

Forcing old formats into new behaviors. If the campaign does not feel native to how people already use the platform, it gets ignored or mocked.

IKEA Beröra

To launch the iPad version of the IKEA catalogue in Norway, ad agency SMFB created a brand new IKEA product called “Beröra”.

“Beröra” is a sewing kit with a special conductive thread that you sew into the index finger of your favourite gloves. Once the operation is done, the gloves work on a touch screen.

The idea in one clean sentence: Beröra turns any winter glove into a touchscreen glove, so the IKEA catalogue app fits the reality of how people live and move.

A launch mechanic that feels like a product, not a campaign

The smart move is that the “ad” looks and behaves like an IKEA item. A needle, instructions, and conductive thread. Simple enough to DIY (do it yourself), tangible enough to talk about, and useful enough to keep around after the novelty fades.

Extractable takeaway: When a digital launch depends on in-the-moment behavior, ship a small physical fix that removes the biggest usage friction so trial becomes effortless.

Conductive thread matters because most touch screens register conductive contact. So the kit essentially makes a glove fingertip “readable” to the device without forcing people to buy specialised tech gloves. By solving the glove-on touchscreen problem up front, the kit makes the first app interaction frictionless, which is what turns curiosity into downloads.

In cold-climate retail markets, the fastest way to accelerate digital adoption is to remove the tiny physical frictions that stop people trying it in the moment.

The real question is whether your launch removes the first real-world barrier to trial, or just asks people to work around it.

Solve the barrier first, then market the now-easier behavior.

Results and recognition

The promotion generated a lot of interest. As reported at the time, 12,000 kits went in roughly two weeks, and the IKEA Norway iPad catalogue app broke download records.

The work later picked up awards-circuit recognition, including a One Show merit award, and gold at the Festival of Media in Montreux in the Best Launch Campaign category.

What to steal for your next app launch

Turn the barrier into the giveaway. Do not “explain” the friction. Remove it with something people can hold.
Make the object shareable offline. A physical product travels through homes, offices, and friend groups faster than a banner ever will.
Keep the installation simple. If the user needs a tutorial longer than a minute, the drop-off kills word of mouth.
Let the product demonstrate the promise. When the benefit is self-evident, belief comes for free.

A few fast answers before you act

What is Beröra, in plain terms?

Beröra is a DIY conductive-thread sewing kit created for IKEA Norway. You sew the thread into a glove fingertip so it works on touchscreen devices, supporting the launch of IKEA’s iPad catalogue.

Why does a physical kit help launch a digital catalogue?

Because it removes a real-world usage barrier. If people cannot comfortably use a phone or tablet in winter conditions, they will not build the habit. The kit makes the app feel practical, not theoretical.

What makes this a strong “earned media” idea?

It creates a story that is easy to repeat. IKEA made a product that solves a modern annoyance, and it is tied directly to the app being promoted. That combination tends to travel well as earned media, meaning unpaid coverage and sharing.

What is the key mechanism that drives engagement here?

Utility creates trial. Trial creates talk. Talk creates downloads. The kit is the trigger that makes the catalogue experience easier, then social sharing does the distribution work.

What should you measure if you do something similar?

Track speed of redemption, install lift during the distribution window, and repeat usage of the app. If you have it, add branded search lift and share-of-voice during the launch period.

Homecenter: The Man Who Gave Everything Away

Homecenter is a large retail chain in Latin America that deals in goods related to home improvement and construction.

To create buzz for the opening of their new store (in March), Young & Rubicam Colombia got Juan Miguel Cure to give away everything from his house.

A launch story built on real sacrifice

Most store openings lean on discounts, flyers, and a ribbon-cut photo. This one flips the script by making the “offer” feel personal and public. One person gives up his stuff, and the opening becomes a story people want to repeat.

How the mechanic works

The mechanic is simple. Here, “mechanic” means the branded action that makes the story travel. Pick a relatable figure. Strip his home of its belongings. Turn that act into a public event and a piece of film that people can share. The brand is not trying to outshout competitors. It is trying to earn attention through a narrative that feels larger than retail.

In retail marketing for big-box home improvement brands, openings are won through local word-of-mouth and press amplification as much as through paid media.

Why it lands

Giving everything away is an extreme signal. It creates instant curiosity and a moral tension. Why would someone do this. That tension keeps people watching, and it makes the brand’s opening feel like something happening in the community, not something happening to the community. The generosity angle also changes the default posture toward promotion. Instead of “come buy”, it reads as “come witness”. Because the giveaway turns a retail opening into a witnessed act of sacrifice, people process it as a story worth passing on, not just a promotion to ignore.

Extractable takeaway: If you can attach your launch to a human-scale story with a clear sacrifice, you convert opening-day marketing from “announcement” into “news”, and news travels further than ads.

The business intent behind the generosity

The real question is whether the stunt can convert local attention into store traffic and brand memory. This is a smart launch idea because the stunt gives the store opening a memory structure, not just a promotional wrapper. This is a classic buzz play. It creates a shareable film asset, it seeds conversation locally, and it frames the new store as culturally present before the doors even open. The giveaway is the hook, but the real objective is simple. Get people to show up, talk about it, and remember the brand when they need home improvement goods.

What to steal for launch marketing

Choose one bold proof point. Extreme beats complicated. One clear act is easier to retell.
Build a narrative people can summarize in one sentence. If the story cannot be repeated quickly, it will not travel.
Make the brand role legible without forcing it. The brand can frame the moment, but the human story must stay in front.
Design for local amplification. Openings benefit from community sharing and local media interest more than global cleverness.
Plan the follow-through. When attention spikes, the store experience must be ready to convert curiosity into habit.

A few fast answers before you act

What is the core idea behind “The Man Who Gave Everything Away”?

Turn a store opening into a human story. A real giveaway becomes the headline, and the opening becomes the payoff.

Why does this work better than a normal “grand opening” campaign?

Because it behaves like news. A surprising, emotional act is more likely to be shared, discussed, and covered than a standard promotional announcement.

What is the biggest execution risk?

If it feels staged, manipulative, or unclear why the brand is involved, the audience will reject it. The motive must read as coherent, not exploitative.

How can a retailer adapt this without copying the stunt?

Use the same structure. One decisive act, one human lead, one simple story that points to the opening. The act does not have to be “everything away”, it just has to be unmistakable.

How do you measure whether the buzz actually helped?

Track opening-period footfall uplift, local share-of-voice, earned mentions, branded search lift, and conversion into repeat visits in the weeks after launch.