IKEA Klippbok

IKEA Australia wanted to create a utility that IKEA customers could regularly use to help inspire them in their home. So they created an iPad app called Klippbok (Swedish for “scrapbook”) that gave users access to IKEA products all year round. With easy-to-use design functionality, users were able to mix and match IKEA products and create collages, swatchbooks, roomsets and more.

Making inspiration feel hands-on, not aspirational

The mechanism is straightforward. You drag IKEA products into a blank canvas, experiment with combinations, and build a visual “plan” you can refine over time. It takes the part people enjoy most in-store, imagining how it could look at home, and makes it repeatable on a device.

In retail marketing, the strongest “always-on” utilities are the ones that turn browsing into making.

Why the scrapbook metaphor is the right UX

Calling it a scrapbook is not just a name. It sets expectations. This is playful, remixable, and personal. That framing lowers the pressure of “designing a room” and replaces it with “trying ideas”, which is a much easier behavior to sustain.

It also makes sharing feel natural. If you build a collage or roomset, the next instinct is to show someone and get a second opinion. That social loop is what turns a private tool into a brand platform.

Business intent: stay present between store visits

Klippbok’s real job is frequency. Instead of only showing up when a catalogue drops or when someone is already planning a store run, the app gives IKEA a year-round touchpoint that keeps products in consideration while customers are still forming preferences.

Reported outcomes and craft credits

The app was created by The Monkeys and built by Nomad. In industry reporting around the work, Klippbok is credited with roughly 53,000 downloads across 100+ countries and reaching number two in the Australian iTunes Lifestyle category.

What to steal if you want customers to return regularly

  • Turn your range into a creative system. Let people assemble, not just browse.
  • Design for quick wins. Fast collages beat perfect room planners for repeat usage.
  • Make sharing a native next step. If “show someone” is easy, your users do your distribution.
  • Build for year-round relevance. Inspiration tools age better than campaign landing pages.

A few fast answers before you act

What is Klippbok, in plain terms?

Klippbok is an IKEA iPad app that lets people create mood boards, collages, swatchbooks, and roomsets using IKEA products, so they can plan and experiment with home ideas.

Why does an inspiration app matter for a retailer like IKEA?

Because the purchase journey is rarely one session. If you can keep customers playing with ideas between store visits, you stay in the consideration set longer and influence what ends up on the shopping list.

What is the key mechanism that drives engagement?

Drag-and-drop creation. The user is making something of their own, not consuming content, which increases time spent and makes sharing more likely.

What is the biggest mistake with “catalogue as app” launches?

Copying print into a screen. The app has to behave like a tool, not a PDF, or it will not earn repeat use.

How do you measure whether an inspiration app is working?

Return frequency, creation rate, share rate, and the percentage of users who save or revisit projects. If you can connect it, track downstream indicators like store visits or product adds-to-list after app sessions.

LEGO: Happy Holiplay

Holiday attention built from imagination

In global consumer brands with strong fan communities, the most effective holiday campaigns often turn the audience into the media. LEGO’s execution is a clean example of that approach.

To create positive attention around the LEGO brand, a global digital social campaign challenged people to take their imagination with the well known LEGO bricks one step further and share the results via digital media.

The campaign was dubbed Happy Holiplay and was run for three weeks. LEGO fans from 119 countries participated actively and uploaded pictures to www.happyholiplay.lego.com.

How Happy Holiplay worked in practice

The mechanism was community-powered. LEGO provided a clear prompt and a simple submission behavior. Build something imaginative with bricks, capture it, and share it digitally.

The campaign site acted as the collection point. The internet did the distribution. Every upload became both participation and promotion.

Why it landed for a global fan base

LEGO was naturally suited to participatory storytelling. The product already trained people to invent, remix, and share. Happy Holiplay did not try to manufacture behavior. It amplified what the community already loved doing.

The holiday timing mattered too. December is a period when people are already in “make and share” mode, and when families have more reasons to create together.

The business intent behind Happy Holiplay

The goal was to generate positive brand attention during a competitive seasonal window by turning the community into the main media channel.

Rather than paying for attention, LEGO earned it by creating a platform for fan creativity, and by making participation feel like a celebration instead of a promotion.

What to steal for your next social campaign

  • Use a behavior that is already native to the brand. If the audience already creates, design the campaign around creation.
  • Keep the action simple. Build, capture, share. Low friction increases global participation.
  • Give the community a home base. A clear destination makes participation feel official and collectible.
  • Let contributors be the content engine. UGC scales faster than brand-made assets when the prompt is right.

A few fast answers before you act

What was LEGO’s Happy Holiplay?

A global digital social campaign in December 2012 that invited fans to create imaginative LEGO builds and share them online.

How long did the campaign run?

It was run for three weeks.

How many countries participated?

LEGO fans from 119 countries took part and uploaded pictures to the campaign site.

Why did the campaign work so well for LEGO?

Because it amplified a natural LEGO behavior. Building and sharing creations. It aligned with the community’s existing motivations.

What is the key takeaway for other brands?

Design participation around an audience behavior you already own, then make sharing simple enough to scale globally.

Hyundai Elantra: Driveway Decision Maker

When choice made the Elantra harder to buy

In North American automotive marketing in 2012, the hardest moments are often the ones created by success: when a winner expands and the buyer suddenly has more to compare.

The Hyundai Elantra was named 2012 North America Car of the Year. Momentum was strong.

Then Hyundai introduced two additional variants. The Elantra Coupe and the Elantra GT. Suddenly, a clear win turned into a harder purchase decision.

More choice created more hesitation. Hyundai needed to simplify the decision again, without reducing the range.

Turning your driveway into the showroom

Instead of pushing another brochure or comparison chart, Hyundai built the Driveway Decision Maker.

By combining Google Street View, projection mapping, and real-time 3D animation, prospective buyers could see exactly what an Elantra would look like parked in their own driveway.

The experience replaced imagination with visualization. No guessing scale. No abstract renders. Just your house, your street, and the car.

Why seeing it at home removed friction

Car buying is emotional, but doubt creeps in when people cannot picture ownership.

The Driveway Decision Maker collapsed distance between consideration and ownership. By anchoring the car to a familiar, personal environment, Hyundai removed uncertainty about fit, size, and presence.

The experience also shifted control to the viewer. Instead of being told what to like, buyers explored the car in their own context.

The business goal behind the experience

The intent was not novelty.

Hyundai wanted to reduce decision paralysis created by a broader lineup and move people confidently from interest to purchase. By helping buyers visualize the outcome, the brand shortened the path to commitment.

This was about restoring clarity, not adding noise.

What brands can steal from Driveway Decision Maker

  • Bring the product into the customer’s world. Context beats abstraction.
  • Replace imagination with visualization. Show the outcome, not the promise.
  • Use technology to remove doubt. Innovation works best when it answers a real buying question.
  • Support choice instead of limiting it. Help people decide rather than forcing simplification.

Hyundai invited consumers to try the experience themselves at www.pickmyelantra.com.


A few fast answers before you act

What problem was Hyundai solving?

Too much choice created hesitation. Buyers struggled to decide between Elantra variants.

How did the Driveway Decision Maker work?

It combined Google Street View, projection mapping, and real-time 3D animation to place the car into a buyer’s actual driveway.

Why was this more effective than a configurator?

Because it grounded the decision in a personal, familiar environment instead of abstract specifications.

What business outcome did Hyundai target?

Reducing purchase friction and restoring confidence across an expanded model lineup.

What is the transferable lesson?

If your product requires imagination to buy, use technology to make the outcome visible.