A Can Size for Every Aussie

Kraft launches four new sizes of Heinz baked bean cans with a three-minute “life narrative” film. It follows Geoff, a man addicted to beans, and his future wife, whom he meets in the spaghetti department. The story builds to the punchline. Geoff “invents” a range of can sizes that feels perfect for different Australian occasions.

The creative choice is doing a lot of work. It turns something that is normally functional and forgettable. Pack size. Into a character-driven narrative that is easy to watch and easy to remember.

The insight behind the pack strategy

In 2016, Kraft commissions consumer and shopper research to understand how Australians use Heinz beans and spaghetti. The key finding is straightforward. People want ideal can sizes that suit different occasions.

Four sizes is not “more choice” for its own sake. It is a response to a usage reality. One household does not always need the same portion format.

Why a film is the right container for a packaging story

Packaging benefits can sound like rational product copy. This film makes the point emotionally, then lands it practically.

Extractable takeaway: When the product change is useful but easy to ignore, story can turn the format logic into something people can retell.

In FMCG portfolios, format expansion only scales when shoppers can instantly see why each variant exists.

This is the right strategic move because the job is not to announce four SKUs. It is to make each size feel like an intuitive answer to a real usage moment, so the portfolio looks helpful instead of bloated.

The real question is whether the audience immediately understands why more pack formats improve everyday use.

The narrative format also solves a distribution problem. It gives the campaign a reason to be watched and shared even by people who do not currently care about can sizes.

What to steal if you are launching format variants

  • Start with a concrete usage insight, not a portfolio decision.
  • Give the variant story a memorable mental model. Here, “a can size for every occasion.”
  • Use entertainment to earn attention. Then let the product logic feel obvious, not forced.

A few fast answers before you act

What is being launched here?

Four new sizes of Heinz baked bean cans.

What insight drives the launch?

Kraft’s research shows Australians are looking for ideal can sizes to suit different occasions.

How is the launch communicated?

Through a three-minute life narrative film featuring Geoff and his future wife in the spaghetti department.

What is the core marketing technique?

Use story to make a functional packaging benefit feel human, memorable, and worth sharing.

Why not just announce the new sizes directly?

Because the film helps the audience feel the usefulness of the size range, rather than processing it as a dry packaging update.

Kenco: Kenneth the Talking Vending Machine

Kenco Millicano’s whole bean instant coffee is positioned as the closest thing to a proper coffee from a vending machine. However, people often have negative perceptions about drinking instant coffee from a machine. So, to engage and excite people enough to consider swapping their coffee shop routine for a vending option, Kenco Millicano worked with its agency team on a talking vending machine. The voice for the machine was provided by comedian and voice actor Mark Oxtoby, who spent a whole day in Soho Square interacting with passers-by.

Similarly in Hong Kong, Levi’s worked with TBWA on a talking phone booth dubbed the “Levi’s Summer Hotline”. Inside the booth, two popular local radio hosts connected via video and challenged visitors to answer questions or do stunts. The crazier the stunt, the bigger the prize. The prize printed out in the booth like a receipt, and could be redeemed at nearby Levi’s stores. The activation was reported to have drawn more than half a million interactions over three days and to have driven a 30% sales uplift.

Two executions. One shared trick

Both ideas take a familiar street object. A vending machine. A phone booth. Then they add something people do not expect from an object like that. A voice, a challenge, a human response, and a reward that arrives immediately.

How the “talking interface” mechanic works

A “talking interface” is a familiar street object that responds with voice, turning a simple transaction into a short ask, response, reward loop.

  • Interrupt the script. People approach expecting a predictable transaction, then the unit talks back.
  • Create a small social contract. You do something simple or slightly brave, and the unit rewards you.
  • Turn participation into theatre. Bystanders can understand what is happening fast, and the crowd recruits the crowd.

In busy public places where attention is scarce, interactive installations win when the first five seconds are obvious and the payoff is immediate.

The real question is whether you can make a vending moment feel like a social interaction, not a compromise.

Why it lands

The “talking” element is not a gimmick. It flips an inanimate object into a social moment, which makes the interaction feel personal even when it is happening in public. That shift changes the emotional framing from “machine coffee” to “a quick story I was part of”. For brands, that is how you replace a negative perception without arguing about it.

Extractable takeaway: If you want people to try something they think they dislike, do not debate the product. Change the moment around the product so the first experience feels human, surprising, and worth retelling.

What these activations are really doing for the brands

Kenco’s machine makes “vending” feel warmer, and it makes the product choice feel less like compromise. Levi’s booth turns brand interaction into a game with a tangible receipt-style reward that pushes people towards a nearby store. Both installations are a conversion point and a content engine at the same time.

Steal this loop for street activations

  • Use a familiar object. Familiarity reduces explanation time and increases participation.
  • Make the first step low-risk. A small action opens the door to a bigger payoff.
  • Keep the loop short. Ask. Respond. Reward. Long flows die in public space.
  • Design for onlookers. The audience around the participant is the multiplier.
  • Make redemption effortless. If the reward requires extra effort later, participation drops.

Vending machines are one of my favourite formats for street-level innovation. I have featured plenty of them on Ramble. If you want to go deeper, browse the vending-machine archive.


A few fast answers before you act

What is a “talking vending machine” in marketing terms?

It is an interactive out-of-home installation where a vending unit uses live or scripted voice interaction to trigger participation, then delivers an immediate reward to reframe the product experience.

Why does “talking back” increase participation?

Because it breaks the expected script of a transaction. That surprise creates curiosity, and curiosity pulls people closer long enough for the reward loop to start.

What makes these ideas work in high-footfall locations?

They are instantly legible, fast to complete, and entertaining for bystanders. The environment supplies the amplification through crowd behaviour.

What is the biggest execution risk?

Throughput and reliability. If interactions slow down, misfire, or confuse people, the installation becomes friction, not fun.

How do you measure success beyond views?

Participation rate per hour, completion rate, average dwell time, sentiment, and whether the activation produces measurable trial or store redemption lift.

Kraft Mac & Cheese: Dinner, Not Art iPad App

Kids the world over use Kraft’s macaroni noodles to create macaroni art. To stop wastage of its noodles, Kraft along with ad agency CP+B came up with an iPad app that allowed kids to create digital macaroni art.

The special ‘Dinner, Not Art’ app also donated 10 noodles to ‘Feeding America’ for every noodle used in the kids digital art, capped at 110 million noodles. The donation program is said to run till 31.12.2012. So if you would like to participate then head over to www.DinnerNotArt.com.

When “waste” becomes a UI problem

The cultural truth is simple. Kids love gluing macaroni to paper, and the brand ends up underwriting a craft habit that has nothing to do with dinner. Dinner, Not Art flips that behavior into a digital substitute, while keeping the kid-driven creativity intact.

The mechanics behind Dinner, Not Art

The app recreates macaroni art as a touch-first canvas. Kids place noodles, shape the picture, and finish a piece without using a single real noodle.

That substitution works because it preserves the same make-and-place ritual for the child while removing the product waste that makes the original behavior frustrating for parents.

The participation loop is quantified. Each digital noodle used is described as triggering a real-noodle donation to Feeding America, with a stated cap of 110 million noodles, and a program end date described as 31.12.2012.

In global FMCG organizations, utility-style brand apps work best when the interaction directly expresses the brand’s point of view, and produces a measurable counter in the real world.

Why this lands with parents and kids

The line “Dinner, Not Art” works because it is a gentle reprimand wrapped in play. Kids still get to make something. Parents get a reason to say “yes” without the cleanup and the waste, and the brand gets to reframe its product as food, not craft material.

Extractable takeaway: If you are trying to stop a behavior, do not only scold it. Offer a substitute that preserves the fun, then attach a visible benefit to every use.

What Kraft is really buying with this

The real question is whether a food brand can redirect a familiar household behavior without stripping out the fun that made it popular in the first place.

This is brand positioning with a conversion path. It reinforces that the product belongs on the table, creates positive family-time association, and uses the donation mechanic to make engagement feel purposeful rather than promotional.

What brand teams can borrow from Dinner, Not Art

  • Replace the waste, not the impulse. Keep the same creative behavior, move it to a medium that does not consume product.
  • Make the counter tangible. Tie each action to a simple unit that people instantly understand, like noodles donated per noodle used.
  • Cap with intention. A cap can protect budgets while still sounding meaningful, as long as the unit story stays clear.
  • Use a line that can parent-proof the idea. If the tagline helps a parent justify participation, adoption gets easier.

A few fast answers before you act

What is the Dinner, Not Art app?

It is an iPad app from Kraft and CP+B that lets kids create digital macaroni art, positioned as a way to avoid wasting real macaroni noodles on crafts.

How does the donation mechanic work?

The campaign is described as donating 10 real noodles to Feeding America for every digital noodle used in a child’s artwork, with a stated cap of 110 million noodles.

Why does this tactic fit the Kraft Mac & Cheese category?

Because it tackles a real behavior linked to the product, while reinforcing the intended usage. The experience says “this belongs at dinner,” without killing the creativity kids want.

What makes this more than a donation promotion?

It changes a product-adjacent behavior, makes the benefit visible per action, and ties the brand message to how the experience actually works.

What should other brands copy from this pattern?

Pick one wasteful or off-brand usage behavior, create a satisfying digital substitute, and connect every interaction to a simple, counted real-world outcome.