The Day Shazam Forgot

Alzheimer’s Research UK partners with Shazam and does something deliberately uncomfortable. It gives the app the symptoms of Alzheimer’s. You use Shazam as you normally would, but the experience starts to break in ways that mirror memory loss. It is a hard-hitting way to feel, in a small moment, what daily struggle can look like.

The insight behind the campaign is about who needs to be reached. Most people associate Alzheimer’s with late life, but the disease can affect people as young as 40. The post cites over 40,000 people under 65 living with dementia in the UK.

The point is education through friction

This does not try to persuade with claims or statistics alone. It turns education into a lived interaction. Shazam is familiar and fast. Making it unreliable becomes the message.

The real question is how to make a misunderstood condition felt in a way that stays with people after the interaction ends.

This is a strong use of product behaviour because the disruption teaches rather than distracts. The intent here is public education, not app utility.

Why the Shazam choice is strategic

Shazam already sits in a high-frequency behaviour loop. By behaviour loop, this means a repeated habit people perform in real-life moments with very little effort or planning. That makes it a powerful carrier for a message about everyday disruption, because it arrives inside everyday life rather than as a separate awareness film.

Extractable takeaway: If you want people to understand a condition that is easy to distance or abstract away, place the message inside a familiar action so the disruption explains the reality better than a claim alone.

In consumer-facing digital experiences, familiar habits are often the best place to make a hard message land because the contrast is felt immediately.

What to take from this if you build digital experiences

  • Simulate a small part of the experience, not just the outcome, when the condition itself is hard to explain.
  • Put the message inside a familiar behaviour, so the contrast is instantly felt.
  • Use disruption sparingly and intentionally, so the discomfort has a purpose and does not turn into irritation.

A few fast answers before you act

What is “The Day Shazam Forgot”?

A Shazam partnership campaign that simulates Alzheimer’s symptoms to give users a direct, hard-hitting insight into memory loss.

Who is the campaign trying to educate?

A younger audience that may assume Alzheimer’s only affects people in late life.

What key fact reframes the audience assumption?

The disease can affect people as young as 40. The post cites over 40,000 people under 65 living with dementia in the UK.

What is the core creative technique?

Turning a familiar app experience into a controlled failure state, so the message is felt rather than only read.

Why use Shazam instead of a separate awareness film?

Because Shazam already lives inside everyday moments, the disruption arrives where memory lapses would feel personally relevant rather than abstract.

Coca-Cola: First Drinkable Advertising

You are looking at a Coke Zero ad on a billboard, on TV, in print, or even on radio. Instead of just watching it, you Shazam it. On your phone, Coke Zero appears to pour into a glass on-screen, and that moment converts into a free Coke Zero coupon you can redeem at select retail stores across the US.

The premise is blunt and smart. Many people think they know the taste of Coke Zero, but they actually do not. So Ogilvy & Mather creates a campaign where the quickest route from awareness to belief is not another claim. It is immediate trial.

How “drinkable” advertising is engineered

This execution turns Shazam into a universal call-to-action layer across media. Here, “drinkable” means the ad triggers a mobile pour moment that turns into a redeemable coupon for immediate trial.

  • Any channel can trigger the experience. Billboard. TV. Print. Radio.
  • The smartphone becomes the conversion surface. Visual payoff first, then the coupon.
  • The coupon bridges straight into retail. “Try it now” becomes a physical action, not a brand sentiment.

The important part is not the novelty of animation. It is the end-to-end path from message to product-in-hand, because the Shazam trigger and coupon make the next step unambiguous.

Why this works as shopper marketing, not just a stunt

The campaign is designed to reduce the classic friction points that kill trial. In performance-led shopper marketing, the fastest path from awareness to belief is reducing trial friction and making redemption immediate.

Extractable takeaway: If you want trial, design the interaction so it ends in redemption, not in more content.

  • No guessing what to do next. Shazam is the behaviour.
  • No abstract promise. The ad demonstrates “taste” by pushing you to the real thing.
  • No delayed gratification. The reward is immediate and concrete. A redeemable coupon.

It is experiential marketing that does not require a pop-up installation or a live event. The experience travels with the media buy.

This is shopper marketing done right. It treats media as the first step of redemption, not as a detour into “engagement.”

The real question is whether your media can trigger immediate trial without adding steps or new infrastructure.

Steal this: Shazam-to-trial loop

If you are trying to drive trial at scale, this is a reusable model.

  1. One trigger across channels. Create a single interaction that works across channels.
  2. Mobile as the conversion surface. Use mobile to make the experience feel personal and immediate.
  3. Redemption, not delay. Close the loop with a retail mechanic that is simple to redeem.

Do that well, and “engagement” stops being a vanity metric. It becomes a measurable bridge to purchase.


A few fast answers before you act

What makes this advertising “drinkable”?

Shazaming the ad triggers a mobile experience that ends in a free Coke Zero coupon. It is designed to turn exposure into real-world trial.

Why use Shazam in the first place?

It provides a consistent interaction across media formats, including channels where clickable links do not exist.

What business problem is this solving?

Driving immediate trial for a product where many people assume they already know the taste, but have not actually experienced it.

What is the key CX detail that makes it work?

A simple, familiar action. One step to trigger, then a clear reward that can be redeemed in-store.

How do you prove this is more than a stunt?

Measure Shazam activations and coupon redemptions, then compare trial impact against a similar media buy without the redemption mechanic.

Amnesty International: Sound of Amnesty

This year, charity and human rights organization Amnesty International France turns its signatures petition drive at www.marathondessignatures.com into a musical “hymn to freedom” with Paris-based agency La Chose.

The campaign behaves like a normal petition drive, with one twist: every digital signature releases the next note of an exclusively written song, “The Sound of Amnesty”. To push the idea further, Shazam is used as a distribution channel. When Shazam fails to recognise a song, the app displays a call-to-action message alongside a case story, including: “Valentina Rosendo Cantu could not make herself heard either. Assaulted by soldiers, she asked for justice but the authorities refused to investigate”.

Why the “next note” mechanic works

Most petitions are emotionally important but mechanically flat: sign, share, done. Here, the signature becomes a trigger with immediate feedback. The song becomes a living progress indicator, and every participant can feel they are adding something tangible, not just adding their name to a counter. Because each signature produces an instant, shared “next note” payoff, participation feels consequential, which makes repeat shares and completion more likely.

This is a stronger petition pattern than a static signature counter because it turns support into a felt moment of progress.

Why Shazam is the clever amplifier

Shazam normally appears when you are already paying attention to music. By placing the petition inside the “recognition failed” moment, meaning when the app cannot match a track, the campaign catches people at a point of curiosity and mild frustration. The message reframes that friction as a metaphor for unheard voices, then gives users something concrete to do.

Extractable takeaway: Borrow an existing attention ritual, then use the moment’s friction to make the cause legible and the next action immediate.

In digital petition drives, tying each signature to a shared artifact that literally progresses can turn passive support into collective anticipation.

The real question is whether your petition makes progress feel personal, or just counts people.

Results and escalation

Reportedly, the campaign collected 150,000 signatures, described as a 500% increase from the previous year. The track was also produced on CD and sent to Amnesty’s targeted authorities, turning digital participation into a physical advocacy artifact.

Patterns to copy in petition drives

  • Give every action an immediate consequence. “You unlocked the next note” beats “thanks for signing”.
  • Use an existing habit. Hijacking a familiar moment inside a popular app can outperform building a new destination experience.
  • Make progress audible or visible. A petition counter is abstract. A song evolving over time is memorable.
  • Connect the mechanic to the meaning. The “not recognised” moment mirrors the core human-rights theme: not being heard.

A few fast answers before you act

What is “The Sound of Amnesty” in one line?

A petition drive where each signature unlocks the next note of an original song, turning advocacy into a progressively revealed “hymn to freedom”.

How is Shazam used in the campaign?

When Shazam cannot recognise a song, it displays an Amnesty message and invitation to sign, using the failure moment as a metaphor for silenced voices.

Why does the “unlock the next note” mechanic increase participation?

It adds instant feedback and a shared sense of progress, making signatures feel like contributions to a collective outcome.

Do you need Shazam to replicate the pattern?

No. The transferable move is to piggyback on an existing user habit and turn an ordinary support action into a small, satisfying reveal that people want to share.

What is the most transferable lesson?

If you want more signatures, do not only ask for support. Turn the act of signing into a small experience people can feel and share.