Coca-Cola: Give a Coke, Be Santa

A vending machine that asked you to choose who you are

In global FMCG holiday marketing, the strongest ideas often turn seasonal sentiment into a simple action people can take in public. Coca-Cola’s holiday vending machine is a clean example of that move.

Coca-Cola wanted to bring out the Santa in everyone. So for the 2013 holiday season, they created a special vending machine that prompted users to either get a free Coke or give a free Coke.

The two-button mechanic that made sharing the story

If the user chose a free Coke, the machine quickly dispensed the drink for the user to enjoy.

However, if the user decided to share, then the machine did something a little more special. Watch the video below to find out.

Why “give” feels better than “get” in December

The psychology here is straightforward. A free product is nice, but it is forgettable. A choice that reflects identity is sticky.

By putting “give” and “get” side by side, the machine turns a small decision into a moment of self-image and social proof. In a holiday setting, people want to see themselves as generous, and they want to be seen that way by others.

The business intent behind bringing out the Santa

The intent is not simply distribution.

Coca-Cola uses the vending machine to translate a brand promise into behavior. The brand is associated with warmth and sharing because the consumer enacts it, not because the brand claims it.

What to steal from this give-or-get design

  • Turn values into a choice. Make the brand idea something people can do, not just hear.
  • Reward the “better” behavior. If sharing is the story, make sharing the more memorable path.
  • Keep the interaction instantly legible. Two clear options beat complex instructions in public spaces.
  • Design for a public moment. When others can witness the decision, the story travels faster.

A few fast answers before you act

What did Coca-Cola build for the 2013 holiday season?

A special vending machine that offered users a choice: take a free Coke or give a free Coke.

What was the core mechanism?

A simple two-option prompt. Choosing “get” dispensed a Coke immediately. Choosing “give” triggered a more special outcome.

Why does the “give” option matter so much?

Because it turns a freebie into an identity moment. People remember what they chose, and others can witness it.

What business goal did this support?

Making Coca-Cola’s holiday positioning feel real by linking the brand to a visible act of sharing, not just a message about sharing.

What is the main takeaway for brands?

If you want to own a value like generosity, design an interaction where people can demonstrate that value in the moment.

Heineken Carol Karaoke

What if you were singing holiday carols to a few friends at a karaoke bar, when suddenly your performance became a concert broadcast before thousands on the Jumbotron at a professional basketball game, in Times Square and on the screens of nearly every New York City taxicab. Would you keep singing?

That is the setup behind Heineken’s Carol Karaoke. It starts as a small, friendly singalong, then flips into a “will you or won’t you” decision in seconds. Keep going and you are suddenly performing for strangers at scale. Stop and you walk away from the moment.

How the stunt works

The mechanism is deliberately clean. Invite people to sing. Reveal the twist. Put a choice in front of them with no time to overthink. The broadcast layer is what raises the stakes, but the real content is the decision itself.

It is also built for the social era without relying on a hashtag to do the work. The reaction is the story. The story becomes the share unit.

In big-city holiday campaigns, the fastest route to earned attention is a simple public challenge that people can imagine themselves facing.

Why it lands

Karaoke is already a controlled embarrassment. The campaign simply stretches that discomfort from “friends in a booth” to “a city watching”. That tension creates instant empathy and instant curiosity, because nearly everyone knows what it feels like to sing badly, and nearly everyone has imagined what it would feel like to be exposed.

Heineken positions itself as the catalyst for crossing that line, not the judge of the performance. The brand role is enabling, and the payoff is human.

Business intent

This is branded entertainment built around social courage. It connects Heineken with celebration behavior, and it manufactures a holiday moment that people will retell, because the premise is easy to repeat and the outcome is emotionally satisfying.

What to steal

  • Use a decision, not a slogan. Put real choice in the frame and you get real reaction.
  • Make the twist explainable in one sentence. If the idea cannot be retold instantly, it will not travel.
  • Raise stakes with environment, not complexity. Big screens and public broadcast do more than extra rules.
  • Cast ordinary people. Relatability is what turns “a stunt” into “I can picture myself there”.

A few fast answers before you act

What is Heineken Carol Karaoke?

It is a surprise karaoke activation where people singing holiday carols are suddenly offered a choice. Keep singing and be broadcast publicly to a much larger audience, or stop and walk away.

Why does the “will you or won’t you” structure work?

Because the content is the decision under pressure. That creates tension, authenticity, and a clear emotional arc that viewers follow in seconds.

What role do out-of-home screens play in the idea?

They turn a private performance into a public moment instantly. The scale shift becomes the stakes, and those stakes are immediately legible to anyone who has ever felt stage fright.

What makes this kind of stunt shareable?

The setup is retellable in one line, and the payoff is emotional and human. People share it to relive the moment of courage, not to explain a complicated mechanic.

How can a brand adapt this idea without a Jumbotron?

You can swap the “big screen” for any sudden jump in visibility that feels real. For example, a live in-venue feed, a public projection, a partner-owned network of screens, or an unexpected “broadcast” to a larger nearby audience.

LEGO: Happy Holiplay

Holiday attention built from imagination

In global consumer brands with strong fan communities, the most effective holiday campaigns often turn the audience into the media. LEGO’s execution is a clean example of that approach.

To create positive attention around the LEGO brand, a global digital social campaign challenged people to take their imagination with the well known LEGO bricks one step further and share the results via digital media.

The campaign was dubbed Happy Holiplay and was run for three weeks. LEGO fans from 119 countries participated actively and uploaded pictures to www.happyholiplay.lego.com.

How Happy Holiplay worked in practice

The mechanism was community-powered. LEGO provided a clear prompt and a simple submission behavior. Build something imaginative with bricks, capture it, and share it digitally.

The campaign site acted as the collection point. The internet did the distribution. Every upload became both participation and promotion.

Why it landed for a global fan base

LEGO was naturally suited to participatory storytelling. The product already trained people to invent, remix, and share. Happy Holiplay did not try to manufacture behavior. It amplified what the community already loved doing.

The holiday timing mattered too. December is a period when people are already in “make and share” mode, and when families have more reasons to create together.

The business intent behind Happy Holiplay

The goal was to generate positive brand attention during a competitive seasonal window by turning the community into the main media channel.

Rather than paying for attention, LEGO earned it by creating a platform for fan creativity, and by making participation feel like a celebration instead of a promotion.

What to steal for your next social campaign

  • Use a behavior that is already native to the brand. If the audience already creates, design the campaign around creation.
  • Keep the action simple. Build, capture, share. Low friction increases global participation.
  • Give the community a home base. A clear destination makes participation feel official and collectible.
  • Let contributors be the content engine. UGC scales faster than brand-made assets when the prompt is right.

A few fast answers before you act

What was LEGO’s Happy Holiplay?

A global digital social campaign in December 2012 that invited fans to create imaginative LEGO builds and share them online.

How long did the campaign run?

It was run for three weeks.

How many countries participated?

LEGO fans from 119 countries took part and uploaded pictures to the campaign site.

Why did the campaign work so well for LEGO?

Because it amplified a natural LEGO behavior. Building and sharing creations. It aligned with the community’s existing motivations.

What is the key takeaway for other brands?

Design participation around an audience behavior you already own, then make sharing simple enough to scale globally.