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IAA 2013: Walk of Innovations

The 65th Internationale Automobil Ausstellung (IAA) has been running in Frankfurt am Main for the past two weeks. So on Saturday I decided to go for the motor show to catch up on the latest cars and also see first hand the much anticipated Nissan Nismo Watch.

Most of the car makers in this year’s show were also present in IAA 2011. In fact they were even located in the same stands as 2011, with the same high tech touch displays to promote their cars. The difference was that their 2013 car models were now more hybrid and or electric only, for example this new four seater Smart.

What changed on the floor

While I walked around and looked for changes vis-à-vis what was shown in IAA 2011, I noticed that apart from the now expected large screens and touch displays, car makers were using all kinds of social media to engage with their visitors.

Engagement snapshots by brand

Here is a quick photo report of my engagement experiences with the various car makers.

Audi

To make sure I did not miss Audi this year due to 200+ people standing in line to get into the Audi stand, I decided to visit very early in the morning. The line was short, but there were already hundreds of people inside. On walking in, I noticed that the concept for the stand was taken straight out of the Hollywood movie “Upside Down”.

Visitor engagement at the stand was driven through a special photo booth. While people waited in line they got an iPad to play a game and answer three questions about Audi. Winners got custom giveaways like keychains, gummy bears, etc. After that, visitors were ushered into the photo booth which superimposed the photos onto custom Audi backgrounds. Visitors could take home a printed copy and later also download soft copies from www.audiphotoautomat.com.

Mercedes

Next stop was the Mercedes stand which was also impossible to get into in 2011. From the below picture you can see why.

Mercedes put up a huge multi-sensory show that went on for over 20 minutes, while thousands of people just stopped and watched. Children visiting the stand were kept busy with car simulators.

Outside the stand one could test drive the Mercedes off-road jeeps with the help of trained drivers.

Hyundai

Hyundai was the first car brand I came across that was using the event to generate Facebook fans. For liking the Hyundai Facebook page, fans at IAA could win a Hyundai i30.

The rear windscreen of the i30 was converted into a touchscreen which people could use to instantly “Like” the brand’s Facebook page or choose to receive the fan page link via email.

At the stand Hyundai also displayed a touchable music seat for hearing impaired drivers which vibrated as per the music being played. This was still in concept phase and the test seats were being developed out of Korea.

Volkswagen

The Volkswagen “Think Blue” initiative was presented via an interactive augmented reality layer that was activated through the provided iPads.

Skoda

Skoda explained their Green Line initiative via a wooden toy car that was supported by the animations in the embedded touch screens.

At the neighbouring table kids were engaged with games around the Green Line initiative.

Michelin

At the Michelin stand, visitors could take pictures with a virtual Michelin mascot and have the pictures emailed to themselves instantly.

Nissan

After having written about the Nissan Nismo Watch last week, I could not wait to see the real watch in action. But to my disappointment the watch was not there as announced. There was only a plastic dummy on display.

But I did take Nissan’s version of real life “Likes” for a spin (first spotted at the Renault stand in the 2011 Amsterdam Motor Show).

The RFID badges allowed visitors to post custom Nissan branded pictures of themselves onto Facebook.

Visitors were also given the option to share the cars they like on Facebook via special Like buttons built into the car info pillars.

Ford

At the Ford stand this year visitors were given head and shoulder massages.

Then to experience the Ford EcoBoost, visitors were put in front of a leaf blower and their reactions captured and uploaded on the Ford Flickr channel.

And for the more social visitors, Ford had a Twitter based contest running.

Kia

At Kia, visitors could superimpose their heads onto a football player and then have the custom postcard sent to their email IDs.

Chevrolet

Visitors at the stand could make small flipbooks of themselves doing funny dances in front of the main character of the Hollywood film “Turbo”.

Or they could write special messages to their loved ones on a piece of paper and the team at Chevrolet would instantly convert them into wearable badges.

Chevrolet was also the only car maker at the IAA who was using Foursquare to offer discounts on their show merchandise.

Mini

Mini this year gave visitors the option to body paint their cars and email the photos to themselves.

Visitors could also slide down a specially created tunnel at record speeds that were also photographed and displayed on a large overhead digital screen.

BMW

BMW, like Mercedes, put up a multi-sensory show at their stand. But compared to Mercedes it was short and not as extravagant. Still pretty impressive.

Kumho Tyres

On the way out I spotted Kumho Tyres giving away various petrol and tyre related coupons. To win the coupons visitors had to catch them while being closed inside a wind cabin.

Why this direction matters

Across the stands, the consistent pattern is not “more screens”. It is more reasons to create something. A photo. A badge. A flipbook. A posted image. A public interaction that becomes proof you were there. The stand stops being a catalogue, and starts behaving like a content studio that rewards participation. The real question is how a stand turns a visitor into a willing participant and publisher. The strongest stands here are the ones that give people something to make, not just something to look at. That works because visitors are more likely to remember, share, and talk about an experience when they leave with something they helped create.

Extractable takeaway: If you are designing for an event, do not start with channels. Start with a social object, meaning a photo, badge, flipbook, or other shareable artifact people can take away, share, or replay. Then build the simplest capture and distribution loop around it.

In large European trade shows, brands increasingly treat the stand as a live media channel where every interaction can become a shareable moment.

And that was a quick overview of what I experienced at the 65th Internationale Automobil Ausstellung. (To read about my experience at the 2011 show, click here.)

Until the next show in 2 years. This is Sunil signing off from IAA 2013.

What to steal from IAA 2013 for your next show

Queue utility. If people must wait, give them something to do that feeds the experience (Audi’s iPad game and questions).
Instant takeaways. Printed photos, emailed images, and small artifacts create memory and sharing triggers.
Low-friction publishing. RFID, built-in Like buttons, and email delivery reduce the “I’ll do it later” drop-off.
Make participation visible. Leaderboards, overhead screens, or public displays turn individual actions into crowd energy.
Match the mechanic to the brand truth. Eco themes paired with AR explainers, performance themes paired with physical challenges.

A few fast answers before you act

What is this IAA 2013 “walk of innovations” about?

It is a photo report from the IAA show floor in Frankfurt, focused on how different car brands used interactive touchpoints and social mechanics to engage visitors.

What is the main shift versus earlier shows?

Beyond large screens and touch displays, more stands are designed around capture and sharing, photo booths, RFID check-ins, instant email delivery, and social prompts.

Which engagement mechanics show up repeatedly?

Instant content creation (photos, flipbooks), low-friction sharing (RFID, embedded Like buttons), and public spectacle (multi-sensory shows, overhead displays).

What is the practical lesson for event marketers?

Design one clear participatory moment that produces a social object, then remove friction from capture and delivery so visitors can share immediately.

How do you keep these activations from feeling gimmicky?

Anchor the mechanic to a brand truth, and make the output useful or delightful for the visitor, not only promotional for the brand.

Lexus Trace Your Road: life-sized racing game

To promote its new high-performance hybrid car, Lexus, together with Saatchi & Saatchi Italy, creates “Trace Your Road”, an experiential event featuring Formula 1 driver Jarno Trulli.

Ten Lexus fans are selected from hundreds of applicants on Lexus’ Facebook page. Each winner rides in the passenger seat of the hybrid while Trulli drives, and the passenger “draws” the course on an iPad. That path is projected onto the floor of an aircraft hangar using special projectors, while a custom high-resolution infrared (IR) camera system tracks the car’s position in real time.

How the experience works

The format is a life-sized driving game with the audience literally designing the track. The event flow is built around three moving parts.

Live track creation. The passenger traces a route on the iPad, creating spontaneous turns, straights, and corners.
Real-world projection. The route appears at scale on the hangar floor, so the “racetrack” becomes a physical space.
Real-time tracking. An IR camera system follows the car so penalties and scoring can be applied accurately.

What makes it competitive, not just cinematic

Trulli’s driving is put to the test as he attempts to follow the improvised paths at speed. Penalty points are given when the car goes outside the projected route or touches the hangar walls. The goal is to hit seven selected touch points in the quickest time, and the fan with the best score wins.

In automotive launches and premium brand marketing, turning a test drive into a participatory game makes performance feel experienced, not explained.

The real question is whether your launch makes the product truth the win condition, not just the headline.

Why it lands: performance becomes legible

Hybrid performance can be hard to dramatize without slipping into numbers. Because the passenger-designed route and visible penalty rules force precision, control and handling become legible without a spec sheet, while the story stays human through the passenger’s real-time choices and Trulli’s visible skill.

Extractable takeaway: When you can turn a product claim into a rule set with visible penalties, the audience understands it instantly and the content becomes inherently shareable.

What Lexus proves with “Trace Your Road”

The brand is not only saying “this car performs”. It is staging a situation where performance is the only way to succeed. This is a stronger way to market performance than listing specs, because it forces the car to prove itself under constraints. The experience also rewards participation: winners influence the outcome, spectators understand the rules instantly, and the filmed content has a clear narrative arc.

Make the claim playable: launch moves worth copying

Let the audience shape the challenge. When participants create the rules in real time, attention spikes because outcomes are unpredictable.
Translate product claims into constraints. Handling, control, and precision become visible when the environment punishes mistakes.
Build a scoring model people can explain. Simple penalties and a clear finish condition make the story travel.
Use tech as infrastructure, not the headline. Projection and tracking matter most when they disappear into the experience.

A few fast answers before you act

What is Lexus “Trace Your Road”?

It is an experiential event where a passenger draws a racetrack on a tablet and the route is projected onto a hangar floor, while Jarno Trulli drives a Lexus hybrid along that path in real time.

How is the racetrack created and shown?

The passenger traces the course on an iPad, and the design is projected at scale onto the floor using multiple projectors so the track becomes a physical space to drive in.

How does the system know if the car stayed on the route?

A custom high-resolution IR camera tracking system monitors the car’s position against the projected route so penalties can be applied when it leaves the path.

What makes this more than a one-off stunt?

The format produces repeatable rounds, clear scoring, and a strong spectator story, which makes it easy to capture as a campaign film and behind-the-scenes content.

What is the main lesson for experience design?

Make the product truth the win condition. When success requires the product’s strengths, the message feels demonstrated rather than claimed.

IKEA Klippbok

IKEA Australia wanted to create a utility that IKEA customers could regularly use to help inspire them in their home. So they created an iPad app called Klippbok (Swedish for “scrapbook”) that gave users access to IKEA products all year round. With easy-to-use design functionality, users were able to mix and match IKEA products and create collages, swatchbooks (material and color sample sets), roomsets (simple room mockups) and more.

Making inspiration feel hands-on, not aspirational

The mechanism is straightforward. You drag IKEA products into a blank canvas, experiment with combinations, and build a visual “plan” you can refine over time. It takes the part people enjoy most in-store, imagining how it could look at home, and makes it repeatable on a device. Because the output is something you can revisit and refine, the interaction is more likely to earn repeat use.

In retail marketing, the strongest “always-on” utilities are the ones that turn browsing into making.

By “always-on utility”, I mean a tool customers can use between campaigns, not a one-off catalogue drop.

Why the scrapbook metaphor is the right UX

Calling it a scrapbook is not just a name. It sets expectations. This is playful, remixable, and personal. That framing lowers the pressure of “designing a room” and replaces it with “trying ideas”, which is a much easier behavior to sustain. This framing choice is the right move when the goal is repeatable inspiration, not a single perfect plan.

Extractable takeaway: If your tool makes “show someone” the natural next step, build sharing into the flow, because that social loop turns a private utility into a brand platform.

Business intent: stay present between store visits

Klippbok’s real job is frequency. Instead of only showing up when a catalogue drops or when someone is already planning a store run, the app gives IKEA a year-round touchpoint that keeps products in consideration while customers are still forming preferences.

The real question is whether your utility gives customers a reason to return when they are not yet in buy mode.

Reported outcomes and craft credits

The app was created by The Monkeys and built by Nomad. In industry reporting around the work, Klippbok is credited with roughly 53,000 downloads across 100+ countries and reaching number two in the Australian iTunes Lifestyle category.

What to steal if you want customers to return regularly

Turn your range into a creative system. Let people assemble, not just browse.
Design for quick wins. Fast collages beat perfect room planners for repeat usage.
Make sharing a native next step. If “show someone” is easy, your users do your distribution.
Build for year-round relevance. Inspiration tools age better than campaign landing pages.

A few fast answers before you act

What is Klippbok, in plain terms?

Klippbok is an IKEA iPad app that lets people create mood boards, collages, swatchbooks, and roomsets using IKEA products, so they can plan and experiment with home ideas.

Why does an inspiration app matter for a retailer like IKEA?

Because the purchase journey is rarely one session. If you can keep customers playing with ideas between store visits, you stay in the consideration set longer and influence what ends up on the shopping list.

What is the key mechanism that drives engagement?

Drag-and-drop creation. The user is making something of their own, not consuming content, which increases time spent and makes sharing more likely.

What is the biggest mistake with “catalogue as app” launches?

Copying print into a screen. The app has to behave like a tool, not a PDF, or it will not earn repeat use.

How do you measure whether an inspiration app is working?

Return frequency, creation rate, share rate, and the percentage of users who save or revisit projects. If you can connect it, track downstream indicators like store visits or product adds-to-list after app sessions.