Coca-Cola: The Sing For Me Machine

As part of its global “Open Happiness” campaign, Coca-Cola has set up interactive vending machines in various parts of the world. In Singapore, consumers could hug for a Coke. In Korea, they could dance for a Coke.

And now in Stockholm they can sing for a Coke. The vending machine has been placed at the Royal Institute of Technology with the sign “Sing For Me” in the front.

When sampling becomes a public performance

The mechanism is simple: the machine replaces money with a human gesture. Instead of paying, you perform. Dance moves in one market. A song in another. The reward is immediate, and the moment is automatically social because other people can see it.

In global FMCG sampling and brand experience work, “gesture for reward” machines turn distribution into participation by design.

Why it lands

This works because it makes the brand promise legible without explanation. A vending machine is normally transactional and forgettable. A performance-triggered machine is a small event, and the crowd reaction becomes part of the product. The setting helps too. A campus is full of friends, cameras, and people willing to try a slightly silly thing in public.

Extractable takeaway: If you swap payment for a simple public action, you turn sampling into a story people can witness, film, and retell. That social proof travels farther than the product ever could on its own.

What to steal

  • Pick one obvious trigger: the instruction must be understood in one glance.
  • Make the reward instant: the dispense moment is the emotional payoff.
  • Design for bystanders: the format should recruit a crowd naturally.
  • Localize the gesture: keep the same principle, but choose a culturally comfortable action.
  • Capture reactions: real laughs and hesitation are the proof that the idea works.

The machine is one of a number of Happiness Machines Coca-Cola has deployed around the world since 2009.


A few fast answers before you act

What is the “Sing For Me” machine?

It is a Coca-Cola vending machine that dispenses a free Coke when people sing to it, turning a product handout into a public, participatory moment.

Why does “sing for a Coke” work as a mechanic?

Singing is visible and socially contagious. Once one person does it, others gather, react, and often try it themselves.

How is this connected to the broader “Happiness Machine” idea?

It follows the same pattern: replace payment with a feel-good interaction, then let real reactions become the distribution layer.

Where does this format work best?

High-footfall environments with social density, like campuses, events, malls, and transit hubs, where bystanders quickly become an audience.

What is the biggest risk with performance-for-reward activations?

If the action feels embarrassing or culturally off, participation drops. The trigger must feel playful, safe, and easy to attempt in public.

Coca-Cola: Hug Me Machine

As part of its global “Open Happiness” campaign, Coca-Cola set up a vending machine at the National University of Singapore that doesn’t take coins or any other cash. It only takes hugs. For every public display of machine love, the Coca-Cola “Hug Me” machine gifts the person a free can of Coca-Cola.

A vending machine that runs on human behavior

The mechanism is a single, universal trigger. Instead of payment, the machine asks for a hug. That one action creates a public moment, signals the brand promise instantly, and makes the reward feel earned through emotion rather than money.

In FMCG sampling and brand experience work, replacing “transaction” with a simple human gesture is a repeatable way to turn distribution into a story.

Why it lands

This works because it transforms a functional object into a social catalyst. A vending machine is normally private and transactional. A hug is public and disarming. That contrast generates smiles, draws a crowd, and makes the brand feel like the instigator of the moment rather than the sponsor of a giveaway.

Extractable takeaway: If you can swap payment for a simple, universally understood gesture, you turn sampling into participation. Participation creates social proof, and social proof is what makes the experience travel beyond the physical location.

What to steal

  • Pick one obvious action: the trigger should be instantly understood without instructions.
  • Make the behavior visible: public participation is the engine for attention and sharing.
  • Keep the reward immediate: the dispense moment is the payoff that seals the memory.
  • Design for bystanders: the crowd reaction is part of the product.
  • Let the object carry the message: the machine itself should explain the campaign in one glance.

The machine is one of a number of Happiness Machines Coca-Cola has deployed around the world since 2009.


A few fast answers before you act

What is the Coca-Cola “Hug Me” machine?

It is a branded vending machine that dispenses a free Coke when a person hugs it, turning sampling into a public, playful interaction.

Why use a hug as the trigger?

A hug is universally understood, emotionally positive, and visibly social. It signals “happiness” faster than copy, and it recruits bystanders naturally.

What’s the marketing job this format does best?

It converts distribution into a shareable moment. The product is delivered, but the real value is the public reaction and the story people retell.

Where does this work well outside campuses?

Any high-footfall environment where people are open to playful participation. Events, malls, transit hubs, and city centers.

What is the biggest risk with “gesture-for-reward” activations?

If the gesture feels awkward or culturally mismatched, participation drops. The trigger has to feel comfortable, obvious, and safe for the audience.

Coca-Cola: Expedition 206 Social Media Tour

In a first-of-its-kind undertaking, Coca-Cola is using a social media driven travel campaign to tap regular people as “Happiness Ambassadors”. The idea is to have them travel through 2010 and document the entire quest via blog posts, tweets, YouTube videos, TwitPics, and other social media updates.

Currently there is a contest in progress to shortlist the brand ambassadors. Their mission is to find happiness in the 206 different countries that sell Coca-Cola products around the world.

Coca Cola Expedition 206

The winning three-person team will begin their journey on January 1, 2010 and attempt to travel more than 150,000 miles in 365 days, visiting each of the 206 countries where Coca-Cola is sold. Their duty is to engage with local denizens and uncover what makes them happy. After that, they are to share their experiences online and complete tasks in each country as determined by online voters.

How the campaign is built

The mechanism is a clean loop: run an online selection process, send a small team into the world, and let the content trail become the campaign. The “media plan” is the itinerary. The “creative unit” is whatever the ambassadors publish that day.

In global FMCG marketing, social content performs best when it is tethered to a real-world mission that naturally generates stories.

Why it lands

It turns reach into participation. People are not only consuming updates. They are voting, shaping tasks, and effectively co-authoring the journey.

It scales across formats without forcing a single channel. Blog for depth, tweets for pulse, video for emotion, and photos for proof. Each piece can travel on its own while still pointing back to the expedition.

It makes “happiness” concrete. Instead of treating happiness as an abstract brand word, it is framed as something you can go find, ask about, and document country by country.

Extractable takeaway. Social media campaigns stay watchable when you design an ongoing mission with built-in episodes, then let audiences influence the next episode through lightweight participation like voting and challenges.

Borrowable moves

  • Make the content agenda unavoidable. If the team must travel and meet people anyway, the story supply is baked in.
  • Use audience input as fuel, not a gimmick. Let voting shape tasks that create better moments, not just vanity engagement.
  • Define the “job” clearly. A simple role title like “Happiness Ambassador” makes the concept easy to repeat and easy to explain.

A few fast answers before you act

What is Expedition 206?

A Coca-Cola project that selects a small team to travel during 2010, visiting markets where Coca-Cola is sold and documenting what people say makes them happy.

Why “206”?

It refers to the number of countries and territories the campaign aims to cover, aligned to Coca-Cola’s global footprint.

What role does social media play here?

It is both the documentation layer and the distribution layer. The journey produces content. The content keeps the campaign alive between milestones.

Why add voter-determined tasks?

It converts passive following into participation and gives the audience a reason to return, because they can influence what happens next.

What makes this different from sending influencers on a trip?

The structure is more like a year-long episodic program with a mission and audience input, rather than a short sponsored travel series.