Volkswagen Twitter Zoom

Tickets are scattered across São Paulo. A live city map sits online. Every tweet pulls the zoom closer. Volkswagen sponsors the Planeta Terra Festival, a major music event in São Paulo, as a way to bring its trendy car, the Fox, closer to the city’s youth.

The challenge for AlmapBBDO is clear. Spread the Fox message beyond the festival walls, and reach youngsters across the entire city. The answer is Twitter Zoom.

First, a series of tickets is placed in different locations across São Paulo. Then a simple online platform launches with a Google Maps view of the entire city. The mechanic is straightforward. The more people tweet #foxatplanetaterra, the closer the zoom gets on the map. As the view tightens, the hunt becomes more precise. The first person to reach the ticket wins it. This runs for four days straight.

Within less than two hours, #foxatplanetaterra hits Trending Topics in São Paulo, and it stays there for the full length of the competition.

Why this works

It turns social volume into visible progress

Most hashtags create noise with no payoff. Here, every tweet has a clear purpose. It moves the map. People can see the impact building in real time, and that visibility keeps the loop going.

It creates a city-wide scavenger hunt without complex rules

The instruction is easy to understand. Tweet the hashtag. Watch the zoom. Run. The simplicity makes it easy to join, explain, and share.

It makes the audience do the distribution

To win, participants need more tweets. That requirement naturally drives peer-to-peer sharing. The community scales the campaign because the community benefits from scale.

The reusable pattern

  1. Pick a “canvas” people instantly understand. A city map, a countdown, a reveal grid, or any visual that can tighten, unlock, or progress.
  2. Convert participation into a tangible system response. Every action must visibly change something, immediately.
  3. Timebox the game. A short window keeps urgency high and reduces fatigue.
  4. Design fairness upfront. Clarify how wins are validated, and prevent obvious spam or gaming.
  5. Make the reward match the audience. Here, tickets fit the festival context and the youth target.

What to measure beyond impressions

  • Speed to momentum. How quickly the hashtag reaches a meaningful participation rate.
  • Unique contributors. How many distinct people tweet, not just total tweet volume.
  • Progress milestones. How many zoom stages are reached, and how long each stage holds attention.
  • Winner validation. Whether the “first to the ticket” outcome is trusted and replayed as a story.

Risks and guardrails that matter

  • Spam incentives. Volume mechanics invite low-quality tweeting. Add constraints or validation to protect credibility.
  • Platform dependency. If Twitter or the map experience glitches, the game breaks instantly.
  • Perceived fairness. If people doubt the winner selection, the campaign turns from fun to frustration.
  • Accessibility. Ensure the mechanic does not exclude people who cannot physically sprint across the city.

A few fast answers before you act

What is Volkswagen Twitter Zoom?

A city-wide campaign where tweets with #foxatplanetaterra trigger a Google Maps zoom. As the map zooms in, participants race to find hidden tickets across São Paulo.

Why does the mechanic spread so fast?

Because every new tweet visibly improves everyone’s chances. Participation behaves like progress, not just conversation.

What is the core design principle?

Make the audience action directly move a shared system, and make that movement visible in real time.

What is the simplest way to recreate it in another category?

Use a progressive reveal that unlocks with verified participation, then reward the first verified completion, not raw volume.

What is the biggest failure mode?

When the campaign can be gamed, or when the platform experience fails. Trust and momentum collapse immediately.

KLM Surprise

KLM launched a great Social Media Customer Engagement campaign which involved monitoring people who check in via foursquare for flights or tweet about waiting to board the next KLM service, and they called it “KLM Surprise” as their aim was to bring random surprises and happiness to the boring wait for flights.

Once the customer was chosen for the KLM Surprise, the team would then come up with the perfect (small) gift based on the customers various social networking profiles. The gift would then be hand delivered to the surprised customer at the airport gates.

Greeting your customers and thanking them for visiting your business after they’ve checked in is, of course, a best practice for any company using foursquare, but KLM Surprise takes it to a whole new level. The personal touch that’s exhibited through each of the interactions shows that the KLM team is really looking to make peoples days while they’re traveling, and that goes a long way to “spreading happiness”.

Yellow Chocolate

The Yellow Pages Yellow Chocolate campaign in New Zealand has been recognised with a Gold Titanium/Integrated award, a Gold Media Lion, and a Bronze Cyber Lion at Cannes International Advertising Festival 2010.

The campaign began in August 2009 with a call for video entries for a mysterious quest of ambition. 28 year old surfer and actor Josh Winger was chosen to design, market and distribute a chocolate bar that tastes like the colour yellow, and to use only companies listed in the Yellow books, both online and mobile, in the process.

So Josh proved Yellow can help an ordinary bloke get an extraordinary job done. His was the fastest selling chocolate bar in New Zealand in ten years. People were paying $2 for what was actually a piece of direct marketing. Supermarkets were sold out and the bars were traded online for up to $320. There were 80,000 followers online, 16,000 Facebook fans, 800 Twitter followers. It was the most talked-about campaign in New Zealand with 61% recall and 27% of people talking about it in everyday conversations. Online usage grew by 9%.