Tag: brand purpose

Marmite: Bringing Home the Kiwis

A centenary gift that tastes like home

Sanitarium Marmite is a Kiwi staple and a national icon of 100 years. Today, one in five Kiwis live abroad. Many of these 600,000 Kiwis miss their Marmite, as it is hard to get overseas.

So to commemorate its 100th year in New Zealand, Ogilvy Auckland launched a contest which reunited long-lost Kiwis with their homeland and everything they love about it, including Marmite.

The mechanic: one-way tickets as a proof of intent

All the interested candidates had to do was tell the Marmite judges what makes them, or their loved ones, a deserving candidate to avail one of the 100 one-way free air tickets from anywhere in the globe.

A diaspora is the portion of a country’s people living overseas, often staying emotionally tied to “home” through food, language, sport, and ritual.

In small countries with a large diaspora, local brands can act as a bridge. Not by talking about identity, but by enabling a real reunion.

Marmite’s “Bringing Home the Kiwis” is a centenary contest that offered 100 one-way flights to bring overseas New Zealanders back home, using the return itself as the campaign’s emotional centerpiece.

Why it lands: it makes nostalgia actionable

Most “homesickness” marketing stays symbolic. This one turns longing into logistics. The prize is not merchandise. It is presence. That is why the story travels. It is instantly understandable, and emotionally high-stakes without feeling manufactured.

The business intent behind the generosity

The brand is buying disproportionate meaning. Marmite becomes a shorthand for “home,” and the campaign demonstrates it through a gesture people talk about long after the winners land.

It also solves a real friction point in the insight. If the product is hard to get abroad, then “bring them back” is a bolder way to dramatize what the brand represents.

What to steal if you want a diaspora idea that is more than a slogan

  • Use a prize that embodies the insight. Flights beat gift packs when the emotion is separation.
  • Keep entry simple, but make the stories rich. Let candidates supply the narrative energy.
  • Build a clear number hook. “100 for 100 years” is easy to remember and retell.
  • Make the payoff visible. Arrivals and reunions are the credibility layer, not a voiceover.

Nice idea, but it is clearly in the same family as “bring them home” diaspora campaigns, including JWT Argentina’s 2009 effort, titled “Bring Home the Argentinians”.

A few fast answers before you act

What is Marmite’s Bringing Home the Kiwis campaign?

It is a centenary contest that offered 100 one-way flights from anywhere in the world to bring overseas New Zealanders back home, tying the brand to the emotional idea of “home.”

Why does the “one-way ticket” mechanic work so well?

Because it turns nostalgia into action. The prize is a reunion, not a product, so the brand promise feels demonstrated rather than advertised.

What is the key takeaway for other brands?

If your positioning is emotional, make the mechanic physical. Design an action that proves the feeling, then let real people supply the story.

Coca-Cola: Santa’s Forgotten Letters

When childhood letters get answered years later

The city of Santa Claus is situated in the state of Indiana, USA. The museum in the city brings together different objects related to Santa Claus and has long received letters from people around the world, described as doing so for more than 70 years.

Coca-Cola with its ad agency Ogilvy Brazil selected 75 forgotten letters and set out on an impossible task to find the writers and give them exactly what they asked for. The result was a touching movie that reinforces the magic of Christmas.

The impossible brief behind the film

The mechanism is straightforward and brutal in effort. Find a place where old letters to Santa were kept. Read through decades of messages that never got a reply. Select a small set of letters. Then track down the original writers and recreate the exact gifts they once requested.

“Forgotten letters” here means letters that were written to Santa as children, then stored and left unanswered for years.

In global FMCG holiday marketing, the fastest route to belief is to make generosity observable in the real world, not just promised in a tagline.

Santa’s Forgotten Letters is a Coca-Cola Christmas campaign by Ogilvy Brazil that turns archival letters into real deliveries, using the act of fulfillment as the proof of the story.

Why it lands: belief becomes physical

This works because it reverses the usual Christmas-ad formula. Instead of asking the audience to feel something while watching a film, it shows a real-world action first. The emotion is earned by the logistics.

The letters also do the writing for the brand. Each request is specific, personal, and time-stamped by childhood. That specificity makes the surprise feel less like marketing and more like closure.

The business intent hiding inside the sentiment

Coca-Cola is reinforcing a familiar role in the season. It wants to be the brand that protects the “magic” adults quietly miss, and it does that by staging a story people retell without needing to mention product features.

This is brand meaning built through a single, high-signal act that generates a long tail of earned conversation.

What to steal if you want emotion without manipulation

  • Start with an artifact, not an insight. Real letters, real handwriting, real specificity.
  • Make the work visible. Show the searching, the tracking, the making, the delivery.
  • Let the recipients carry the truth. The reactions are the credibility layer.
  • Limit the scope to protect authenticity. A small number of deliveries can feel more believable than a mass stunt.

A few fast answers before you act

What is Coca-Cola’s Santa’s Forgotten Letters campaign?

It is a Christmas film built around a real-world stunt: Coca-Cola and Ogilvy Brazil selected 75 old letters to Santa from Santa Claus, Indiana, tracked down the writers, and delivered the gifts they once asked for.

Why does the “old letters” device work so well?

Because it provides built-in authenticity and specificity. A handwritten childhood request feels personal and irrefutable, which makes the fulfillment feel earned rather than manufactured.

What should brands learn from the execution?

If you want belief, make the action do the persuading. Put the effort on-screen, keep the promise simple, and let real reactions confirm the story.

Pepsi Refresh: Monthly Grants for Ideas

Pepsi wants to make the world a better place and so it has up to $1.3 million in Refresh grants to give out every month, ranging from $5,000 through to $250,000.

The social investment campaign can be seen online at www.refresheverything.com, and is being presented as Pepsi’s alternative to spending on television advertising at the Super Bowl this year.

From January 13, US residents can submit an idea online, choosing categories of health, arts and culture, food and shelter, the planet, neighborhoods, and education.

From February 1, 2010, visitors to the site will be able to vote on ideas, with the first 32 awards being announced on March 1.

The clever part is the trade

The headline here is not just the money. It is the positioning. Pepsi is framing this as an alternative to a single high-cost burst of attention, and shifting that investment into a participatory program where people submit, rally support, and vote.

Why this format can generate momentum

  • A clear incentive. Monthly grants create repeated urgency, not a one-off moment.
  • Built-in categories. Health, arts, food and shelter, the planet, neighborhoods, and education make participation easy to understand.
  • Voting creates distribution. If your idea needs votes, you recruit your network. That recruitment becomes the media.

In large-scale brand purpose programs, participation grows when funding, voting, and sharing are designed as a repeatable cycle rather than a one-off moment.

What to watch if you run campaigns like this

  1. Transparency. People will want to understand how ideas are evaluated and funded.
  2. Participation fatigue. Monthly cycles help, but the experience has to stay simple to repeat.
  3. Proof of impact. The long-term credibility comes from showing what the funded ideas actually achieved.

A few fast answers before you act

What is the Pepsi Refresh Project?

It is a social investment program where Pepsi offers monthly “Refresh grants” and invites people to submit community ideas and rally votes to get them funded.

How much funding is available?

Up to $1.3 million in grants per month, with awards ranging from $5,000 to $250,000.

When can people submit and vote?

From January 13, US residents can submit ideas. From February 1, 2010, visitors can vote, with the first 32 awards announced on March 1.

What categories can ideas be submitted under?

Health, arts and culture, food and shelter, the planet, neighborhoods, and education.

What is the strategic alternative being positioned here?

Pepsi is presenting the program as an alternative to spending on television advertising during the Super Bowl, shifting that spend into a participatory grant platform.