volkswagen 2 | SunMatrix Ramble

IAA 2013: Walk of Innovations

The 65th Internationale Automobil Ausstellung (IAA) has been running in Frankfurt am Main for the past two weeks. So on Saturday I decided to go for the motor show to catch up on the latest cars and also see first hand the much anticipated Nissan Nismo Watch.

Most of the car makers in this year’s show were also present in IAA 2011. In fact they were even located in the same stands as 2011, with the same high tech touch displays to promote their cars. The difference was that their 2013 car models were now more hybrid and or electric only, for example this new four seater Smart.

What changed on the floor

While I walked around and looked for changes vis-à-vis what was shown in IAA 2011, I noticed that apart from the now expected large screens and touch displays, car makers were using all kinds of social media to engage with their visitors.

Engagement snapshots by brand

Here is a quick photo report of my engagement experiences with the various car makers.

Audi

To make sure I did not miss Audi this year due to 200+ people standing in line to get into the Audi stand, I decided to visit very early in the morning. The line was short, but there were already hundreds of people inside. On walking in, I noticed that the concept for the stand was taken straight out of the Hollywood movie “Upside Down”.

Visitor engagement at the stand was driven through a special photo booth. While people waited in line they got an iPad to play a game and answer three questions about Audi. Winners got custom giveaways like keychains, gummy bears, etc. After that, visitors were ushered into the photo booth which superimposed the photos onto custom Audi backgrounds. Visitors could take home a printed copy and later also download soft copies from www.audiphotoautomat.com.

Mercedes

Next stop was the Mercedes stand which was also impossible to get into in 2011. From the below picture you can see why.

Mercedes put up a huge multi-sensory show that went on for over 20 minutes, while thousands of people just stopped and watched. Children visiting the stand were kept busy with car simulators.

Outside the stand one could test drive the Mercedes off-road jeeps with the help of trained drivers.

Hyundai

Hyundai was the first car brand I came across that was using the event to generate Facebook fans. For liking the Hyundai Facebook page, fans at IAA could win a Hyundai i30.

The rear windscreen of the i30 was converted into a touchscreen which people could use to instantly “Like” the brand’s Facebook page or choose to receive the fan page link via email.

At the stand Hyundai also displayed a touchable music seat for hearing impaired drivers which vibrated as per the music being played. This was still in concept phase and the test seats were being developed out of Korea.

Volkswagen

The Volkswagen “Think Blue” initiative was presented via an interactive augmented reality layer that was activated through the provided iPads.

Skoda

Skoda explained their Green Line initiative via a wooden toy car that was supported by the animations in the embedded touch screens.

At the neighbouring table kids were engaged with games around the Green Line initiative.

Michelin

At the Michelin stand, visitors could take pictures with a virtual Michelin mascot and have the pictures emailed to themselves instantly.

Nissan

After having written about the Nissan Nismo Watch last week, I could not wait to see the real watch in action. But to my disappointment the watch was not there as announced. There was only a plastic dummy on display.

But I did take Nissan’s version of real life “Likes” for a spin (first spotted at the Renault stand in the 2011 Amsterdam Motor Show).

The RFID badges allowed visitors to post custom Nissan branded pictures of themselves onto Facebook.

Visitors were also given the option to share the cars they like on Facebook via special Like buttons built into the car info pillars.

Ford

At the Ford stand this year visitors were given head and shoulder massages.

Then to experience the Ford EcoBoost, visitors were put in front of a leaf blower and their reactions captured and uploaded on the Ford Flickr channel.

And for the more social visitors, Ford had a Twitter based contest running.

Kia

At Kia, visitors could superimpose their heads onto a football player and then have the custom postcard sent to their email IDs.

Chevrolet

Visitors at the stand could make small flipbooks of themselves doing funny dances in front of the main character of the Hollywood film “Turbo”.

Or they could write special messages to their loved ones on a piece of paper and the team at Chevrolet would instantly convert them into wearable badges.

Chevrolet was also the only car maker at the IAA who was using Foursquare to offer discounts on their show merchandise.

Mini

Mini this year gave visitors the option to body paint their cars and email the photos to themselves.

Visitors could also slide down a specially created tunnel at record speeds that were also photographed and displayed on a large overhead digital screen.

BMW

BMW, like Mercedes, put up a multi-sensory show at their stand. But compared to Mercedes it was short and not as extravagant. Still pretty impressive.

Kumho Tyres

On the way out I spotted Kumho Tyres giving away various petrol and tyre related coupons. To win the coupons visitors had to catch them while being closed inside a wind cabin.

Why this direction matters

Across the stands, the consistent pattern is not “more screens”. It is more reasons to create something. A photo. A badge. A flipbook. A posted image. A public interaction that becomes proof you were there. The stand stops being a catalogue, and starts behaving like a content studio that rewards participation. The real question is how a stand turns a visitor into a willing participant and publisher. The strongest stands here are the ones that give people something to make, not just something to look at. That works because visitors are more likely to remember, share, and talk about an experience when they leave with something they helped create.

Extractable takeaway: If you are designing for an event, do not start with channels. Start with a social object, meaning a photo, badge, flipbook, or other shareable artifact people can take away, share, or replay. Then build the simplest capture and distribution loop around it.

In large European trade shows, brands increasingly treat the stand as a live media channel where every interaction can become a shareable moment.

And that was a quick overview of what I experienced at the 65th Internationale Automobil Ausstellung. (To read about my experience at the 2011 show, click here.)

Until the next show in 2 years. This is Sunil signing off from IAA 2013.

What to steal from IAA 2013 for your next show

Queue utility. If people must wait, give them something to do that feeds the experience (Audi’s iPad game and questions).
Instant takeaways. Printed photos, emailed images, and small artifacts create memory and sharing triggers.
Low-friction publishing. RFID, built-in Like buttons, and email delivery reduce the “I’ll do it later” drop-off.
Make participation visible. Leaderboards, overhead screens, or public displays turn individual actions into crowd energy.
Match the mechanic to the brand truth. Eco themes paired with AR explainers, performance themes paired with physical challenges.

A few fast answers before you act

What is this IAA 2013 “walk of innovations” about?

It is a photo report from the IAA show floor in Frankfurt, focused on how different car brands used interactive touchpoints and social mechanics to engage visitors.

What is the main shift versus earlier shows?

Beyond large screens and touch displays, more stands are designed around capture and sharing, photo booths, RFID check-ins, instant email delivery, and social prompts.

Which engagement mechanics show up repeatedly?

Instant content creation (photos, flipbooks), low-friction sharing (RFID, embedded Like buttons), and public spectacle (multi-sensory shows, overhead displays).

What is the practical lesson for event marketers?

Design one clear participatory moment that produces a social object, then remove friction from capture and delivery so visitors can share immediately.

How do you keep these activations from feeling gimmicky?

Anchor the mechanic to a brand truth, and make the output useful or delightful for the visitor, not only promotional for the brand.

VW GTI Banner Race: Chase a Car Across the Web

Volkswagen Netherlands set out to launch the new GTI in a way that feels fast before anyone even touches the accelerator. The result is an online race staged inside banner advertising, but mapped onto the physical logic of the real world.

Four popular Dutch websites are painted as the runway of an airport, each banner space measuring 20 metres wide and 25 metres long. On race day, 13th September, participants chase the GTI as it speeds through the banner spaces of each site. The person fast enough to catch the new GTI wins the car in real life.

When banners stop being static and start behaving like space

The mechanism is a reframing of banner advertising. Instead of isolated rectangles, the banners become connected terrain. Each site represents a segment of runway. Movement between banners creates the illusion of distance, speed, and progression.

The GTI does not just appear. It moves. And because it moves, the user has a reason to stay alert, react quickly, and treat the banner as something to engage with rather than ignore.

In European automotive launches, turning passive media into an environment with rules is often the fastest way to earn attention without buying more impressions.

Why speed and scarcity do the heavy lifting

This works because it borrows from racing psychology. There is a single target. There is a clear win condition. And there is scarcity. Only one person catches the GTI. That tension transforms passive browsing into a moment of competition.

Extractable takeaway: When you can make a product trait playable, set one clear target, one win condition, and one scarce outcome so attention becomes a self-sustaining loop.

The prize is not symbolic. Winning the actual car anchors the experience in reality, which prevents the activation from feeling like a disposable digital trick.

The intent: make the GTI feel alive online

The business intent is to translate the GTI’s performance DNA into a digital format. Speed, responsiveness, and thrill are not explained. They are simulated. The banner becomes a proxy for the car’s character. By “performance DNA” here, I mean the cues of speed, responsiveness, and thrill that people associate with a GTI.

The real question is whether your launch media can make the product trait felt in the first five seconds, not just described.

This is a better pattern than static launch assets when the brand promise is motion, because the interaction does the persuasion.

At the same time, Volkswagen demonstrates that standard media formats can still surprise when they are treated as systems instead of slots.

Patterns to borrow from the GTI banner race

Rethink familiar formats. Banners can be environments, not just placements.
Design for motion. Movement creates attention where static assets fail.
Use a real reward. Tangible stakes raise commitment instantly.
Connect experiences. Linking multiple sites turns reach into narrative space.
Encode the product DNA. Let the interaction mirror what the product stands for.

A few fast answers before you act

What makes this GTI launch different from a normal banner campaign?

The banners are connected into a continuous race environment, turning advertising space into gameplay instead of static exposure.

Why use an online race to launch a car?

Because racing instantly communicates speed and performance, which are core to the GTI identity.

Does this work without the prize car?

The experience would still be novel, but the real-world reward dramatically increases urgency and participation.

What role do partner websites play?

They become part of the environment. Each site is a segment of the runway rather than just a host for an ad.

What is the main takeaway for digital launches?

When you turn media formats into systems with rules and progression, people stop skipping and start playing.

Video Campaigns: When the Player Is Message

Two videos that did not just play, they proved the point

Video innovation rarely comes from “better footage”. It comes from changing how the viewer experiences the message. These two campaigns are clean examples of that approach.

In the last week or so I came across two campaigns that used video to innovatively deliver their message.

Volkswagen Hidden Frame – using the YouTube play bar as the story

The Volkswagen Side Assist feature helps drivers avoid accidents by showing other vehicles when they are in the side mirror’s blind spot.

To drive home the message, AlmapBBDO developed a film that used YouTube’s play bar to show the difference the VW Side Assist made in people’s lives.

No Means No – a player that interrupts denial

Amnesty Norway, in an attempt to change the Norwegian law on sexual assault and rape, developed a film that used a custom video player to pop up the key message.

The campaign was a success and the law was about to change as a direct consequence of the campaign.

Why interface-led video lands harder

Both ideas shift the viewer from passive watching to active noticing. By “interface-led” I mean the player UI, like the progress bar, overlays, or controls, doing storytelling work, not just housing the film.

Extractable takeaway: If the interface carries part of the argument, the viewer is forced to notice the point during playback, which reduces message loss.

The real question is whether your player can carry the argument when attention collapses.

Volkswagen used a familiar interface to make a safety benefit visible in the moment. Amnesty used an interface interruption to force the key message to be seen, not skipped. In both cases, the “player” stopped being furniture and became the persuasion device.

In global consumer brands and publisher-style marketing teams, interface constraints often determine what gets noticed and what gets ignored.

What these campaigns were really trying to achieve

The business intent was not “engagement” as a vanity metric. It was message delivery with minimal loss.

Volkswagen aimed to make an invisible feature feel tangible and memorable. Amnesty aimed to change perception and behavior at the cultural level, and the player design reinforced that urgency by refusing to be background noise.

Player-hacking patterns to copy

Here, “player-hacking” means designing the video controls and UI as part of the message, not just the wrapper.

Use the interface as evidence. When the message is hard to show, let the UI demonstrate it.
Design for the skip reflex. If your message is often ignored, build an experience that makes ignoring harder.
Keep viewer control intentional. Interactivity works when it serves comprehension, not novelty.
Make the “point” happen inside the viewing moment. Do not rely on a voiceover claim when the experience can prove it.

A few fast answers before you act

What is an “interface-led” video campaign?

An interface-led video campaign is one where the player experience, like the progress bar, overlays, or controls, is part of the storytelling, not just the container.

How did Volkswagen Hidden Frame use YouTube differently?

It used YouTube’s play bar as a narrative device to demonstrate the value of Side Assist, making the benefit feel visible rather than described.

What did Amnesty Norway’s No Means No change about the player?

It used a custom video player that surfaced the key message via a popup, ensuring the point was encountered during playback.

Why do these ideas work better than a standard film in some cases?

Because they reduce message loss. The viewer is guided to notice the point through the viewing mechanics, not just the content.

What is the practical takeaway for brands?

If your message is often missed, redesign the viewing experience so the message is structurally harder to ignore and easier to understand.