A Can Size for Every Aussie

A Can Size for Every Aussie

Kraft launches four new sizes of Heinz baked bean cans with a three-minute “life narrative” film. It follows Geoff, a man addicted to beans, and his future wife, whom he meets in the spaghetti department. The story builds to the punchline. Geoff “invents” a range of can sizes that feels perfect for different Australian occasions.

The creative choice is doing a lot of work. It turns something that is normally functional and forgettable. Pack size. Into a character-driven narrative that is easy to watch and easy to remember.

The insight behind the pack strategy

In 2016, Kraft commissions consumer and shopper research to understand how Australians use Heinz beans and spaghetti. The key finding is straightforward. People want ideal can sizes that suit different occasions.

Four sizes is not “more choice” for its own sake. It is a response to a usage reality. One household does not always need the same portion format.

Why a film is the right container for a packaging story

Packaging benefits can sound like rational product copy. This film makes the point emotionally, then lands it practically.

Extractable takeaway: When the product change is useful but easy to ignore, story can turn the format logic into something people can retell.

In FMCG portfolios, format expansion only scales when shoppers can instantly see why each variant exists.

This is the right strategic move because the job is not to announce four SKUs. It is to make each size feel like an intuitive answer to a real usage moment, so the portfolio looks helpful instead of bloated.

The real question is whether the audience immediately understands why more pack formats improve everyday use.

The narrative format also solves a distribution problem. It gives the campaign a reason to be watched and shared even by people who do not currently care about can sizes.

What to steal if you are launching format variants

  • Start with a concrete usage insight, not a portfolio decision.
  • Give the variant story a memorable mental model. Here, “a can size for every occasion.”
  • Use entertainment to earn attention. Then let the product logic feel obvious, not forced.

A few fast answers before you act

What is being launched here?

Four new sizes of Heinz baked bean cans.

What insight drives the launch?

Kraft’s research shows Australians are looking for ideal can sizes to suit different occasions.

How is the launch communicated?

Through a three-minute life narrative film featuring Geoff and his future wife in the spaghetti department.

What is the core marketing technique?

Use story to make a functional packaging benefit feel human, memorable, and worth sharing.

Why not just announce the new sizes directly?

Because the film helps the audience feel the usefulness of the size range, rather than processing it as a dry packaging update.

The Day Shazam Forgot

The Day Shazam Forgot

Alzheimer’s Research UK partners with Shazam and does something deliberately uncomfortable. It gives the app the symptoms of Alzheimer’s. You use Shazam as you normally would, but the experience starts to break in ways that mirror memory loss. It is a hard-hitting way to feel, in a small moment, what daily struggle can look like.

The insight behind the campaign is about who needs to be reached. Most people associate Alzheimer’s with late life, but the disease can affect people as young as 40. The post cites over 40,000 people under 65 living with dementia in the UK.

The point is education through friction

This does not try to persuade with claims or statistics alone. It turns education into a lived interaction. Shazam is familiar and fast. Making it unreliable becomes the message.

The real question is how to make a misunderstood condition felt in a way that stays with people after the interaction ends.

This is a strong use of product behaviour because the disruption teaches rather than distracts. The intent here is public education, not app utility.

Why the Shazam choice is strategic

Shazam already sits in a high-frequency behaviour loop. By behaviour loop, this means a repeated habit people perform in real-life moments with very little effort or planning. That makes it a powerful carrier for a message about everyday disruption, because it arrives inside everyday life rather than as a separate awareness film.

Extractable takeaway: If you want people to understand a condition that is easy to distance or abstract away, place the message inside a familiar action so the disruption explains the reality better than a claim alone.

In consumer-facing digital experiences, familiar habits are often the best place to make a hard message land because the contrast is felt immediately.

What to take from this if you build digital experiences

  • Simulate a small part of the experience, not just the outcome, when the condition itself is hard to explain.
  • Put the message inside a familiar behaviour, so the contrast is instantly felt.
  • Use disruption sparingly and intentionally, so the discomfort has a purpose and does not turn into irritation.

A few fast answers before you act

What is “The Day Shazam Forgot”?

A Shazam partnership campaign that simulates Alzheimer’s symptoms to give users a direct, hard-hitting insight into memory loss.

Who is the campaign trying to educate?

A younger audience that may assume Alzheimer’s only affects people in late life.

What key fact reframes the audience assumption?

The disease can affect people as young as 40. The post cites over 40,000 people under 65 living with dementia in the UK.

What is the core creative technique?

Turning a familiar app experience into a controlled failure state, so the message is felt rather than only read.

Why use Shazam instead of a separate awareness film?

Because Shazam already lives inside everyday moments, the disruption arrives where memory lapses would feel personally relevant rather than abstract.

The intelligent car from Mercedes-Benz

The intelligent car from Mercedes-Benz

Mercedes-Benz announces that its 2016 and 2017 vehicles in the US can connect with Amazon Echo and Google Home. With that integration in place, owners can remotely start or lock their vehicle, and they can send an address from home straight into the car’s in-car navigation.

The real question is: how do we make connected features actually adopted and used repeatedly?

What makes this interesting is not the novelty of voice commands. It is the direction. The car starts behaving like a node in a wider home automation ecosystem, not a standalone product you only interact with once you sit behind the wheel. You speak to your assistant at home. The car responds. The boundary between “home experience” and “driving experience” gets thinner.

The ecosystem move, not a feature add-on

A single capability like “remote start” is useful. But the strategic move is building an intelligent ecosystem around the car, using third-party voice assistants people already trust and use daily. That lowers adoption friction and accelerates habit formation.

By “intelligent ecosystem”, I mean a set of authenticated, reliable, cross-device flows where a home assistant can trigger vehicle actions and pre-driving tasks via the car’s connected backend, not just a few isolated voice shortcuts.

Third-party assistant integrations should be treated as a habit and distribution layer for connected services, not as a feature checklist item.

In global automotive and mobility brands, the fastest adoption lever is piggybacking on the household’s existing voice-assistant routines, not inventing a new in-car habit.

This also shifts expectations. Once the car is connected into the household’s digital layer, people start wanting context-aware flows. Context-aware flows mean the action is triggered in the right moment in a larger routine, like “leaving home” or “planning a trip”, not as a standalone command. Because the assistant already sits inside daily routines, routing car actions through it reduces cognitive load and raises repetition. That is why this integration is more likely to stick than another “connected car” toggle buried in an app.

Why this actually gets used

Customers do not adopt “capabilities”. They adopt reliable routines. If the assistant is already the control surface for lights, heating, music, and reminders, adding the car becomes a low-effort extension of an established behavior. The psychological win is familiarity plus predictability. The product win is fewer new interaction patterns to teach.

Extractable takeaway: The adoption flywheel for connected products is not “more features”. It is “fewer new habits”. Attach your service to an existing routine and a trusted control surface, then make it work every single time.

Mercedes is not alone in spotting the pattern

Mercedes-Benz is not the first automaker to recognise the potential of third-party voice assistants. At CES earlier this year, Ford unveiled plans to roll out Alexa-equipped vehicles. Around the same time, Hyundai announced a partnership with Google to add voice control through Google Home.

The competitive question becomes simple. Who turns the car into a meaningful part of the customer’s everyday digital routines first, and who reduces the connected car to a checklist feature.

Steal this pattern for your roadmap

  • Pick one routine (leaving home, arriving home, trip planning) and design an end-to-end flow around it.
  • Design for trust by default: explicit permissioning, clear confirmation, and an audit trail for remote actions.
  • Make reliability a feature: treat uptime, latency, and failure-handling as first-class product work.
  • Start upstream: focus on “before you drive” moments like destination sending, pre-conditioning, and readiness checks.
  • Measure repetition, not activation: weekly active use of the routine beats “connected feature enabled”.
  • Keep the command surface consistent: do not fork the experience across assistant, app, and in-car UI without a clear ownership model.
  • Ship the smallest lovable flow, then expand: one routine, one set of permissions, one predictable outcome.

A few fast answers before you act

What does Mercedes-Benz enable through Alexa and Google Home?

Mercedes-Benz enables owners to remotely start or lock the vehicle and to send an address from home directly into the car’s navigation.

Why is this bigger than “voice control in the car”?

It connects the car to an existing smart home ecosystem, which makes the vehicle addressable before you drive and pushes value into planning and daily routines.

What is the “intelligent car” in one sentence in this context?

In this context, an “intelligent car” is a connected vehicle that can be addressed from outside the cockpit as part of authenticated, cross-device routines.

What should product, CX, and marketing teams watch closely?

Teams should watch which routines become habitual, how permissions and confirmations are handled, and whether end-to-end reliability is strong enough for repeat use.

What should you measure to prove value beyond “connected” activation?

You should measure repeat usage of the routine, task completion success rate, latency, failure recovery, and downstream outcomes like reduced support contacts or higher service attach.

What is the strategic takeaway in one line?

The “intelligent car” story is increasingly an ecosystem story, meaning the battle is about where the car lives inside the customer’s broader digital routines.